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Are you seeking a rewarding career with a respected company? Join Opifex-Synergy Pump Division where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.
We provide high-quality, customer-focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization, and manufactures over 50% of our products in-house.
The Inside Sales role is an entry-level position within the pump rental business. This role is responsible for developing customer relationships, processing orders, tracking equipment availability, coordinating logistics, billing sales, and addressing invoice inquiries. The position works closely with sales management and the outside sales team to deliver excellent customer service and support.
Essential Functions
Provide efficient support to the sales team by processing invoices, contracts, credit applications, and sales reporting
Utilize company systems and tools to document, track, record, and follow up on all sales activity in an accurate and timely manner
Manage accounts, generate leads, and close sales via phone communication
Use strong verbal and written communication skills to support sales and management teams
Coordinate the receiving, organization, tracking, and movement of equipment and attachments
Maintain accurate inventory records
Assist customers by phone or in-person with completing necessary paperwork for transactions
Support the Project Operations Manager as needed
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Required Education and Experience
Experience processing detailed paperwork
Strong organizational skills and ability to manage multiple priorities
Working knowledge of computer systems used in daily operations
Proficiency in Microsoft Office Suite
Excellent communication and customer service skills
Ability and willingness to go outside as needed to review equipment inventory to support sales orders
Bachelor’s degree preferred
Military service will be considered in lieu of education/certification experience as applicable.
Supervisory Responsibilities
None
Work Environment
Primarily based in a front desk or office environment
Climate-controlled workspace with computers, phones, and CRM systems
Frequent interaction with customers, vendors, and internal staff
Regular visits to repair shop and equipment yard to coordinate operations
Exposure to moderate noise, dust, grease, and heavy machinery during shop visits
Outdoor exposure may include varying weather conditions
Requires awareness of safety conditions in active environments
Must be comfortable transitioning between office and operational settings
Strong communication, multitasking, and coordination skills required
Travel Required
Some overnight travel may be required
Physical Demands
Moderate physical activity required
Occasional lifting, carrying, and moving items up to 50 pounds
Bending, squatting, crouching, and reaching may be required
Movement between office, shop, and yard environments
Extended periods of sitting, standing, or walking
Manual dexterity required for computer and administrative tasks
Must maintain situational awareness in active equipment environments
Other Duties
Please be aware that this job description outlines the primary duties and responsibilities of the role but may not include every task. Responsibilities may change with or without notice based on business needs.
Our Benefits & Perks
We want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of our team members both at work and at home.
Core Benefits:
Medical, Dental & Vision Insurance
Health Savings Account (HSA) with company contributions
401(k) & Roth retirement plans with company matching
Generous paid time off and company-paid holidays
Company-Paid Wellness, Employee Assistance, and Discount Programs
Boot/PPE Annual Allowance
Career Development & Company-Paid Training
Benefit eligibility can vary by role, and not all benefits apply to every position. During the hiring process, we’ll walk you through the benefits specific to this role. This position may also include Tool Reimbursement, Safety Bonuses, Profit Sharing, and/or Commission earning opportunities.
Additional Eligibility Requirements
At Opifex-Synergy, we prioritize the safety and well-being of our employees. All successful candidates must undergo a drug test and background check before their start date.
Opifex-Synergy is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
