BEST LLC is seeking several Field Service Technicians in Green Bay, WI to support key accounts within the specialty coffee industry. As a locally owned independent coffee equipment sales and service provider, we work with leading customers in retail, food service, and manufacturing. Our team values technical expertise and problem-solving beyond simple parts replacement. The ideal candidate will combine mechanical aptitude with excellent customer service skills and maintain a professional appearance to represent our corporate clientele.
Responsibilities
- Perform installation, preventative maintenance, and emergency repairs on coffee brewers, espresso machines, coffee grinders, bean-to-cup machines, and water filtration systems
- Write detailed service reports outlining work performed
- Maintain service truck inventory and reorder parts as needed
- Conduct daily inspections and upkeep of company service vehicle, including safety, maintenance, cleanliness, and mileage tracking
- Keep company tools organized and in safe working condition
- Maintain a daily activity logbook documenting customer communications
- Work independently while providing job progress updates to management
- Be available for occasional evening and weekend on-call emergency service
- Travel frequently to service customer locations across northeast Wisconsin and the Upper Peninsula
Required Qualifications
- High School Diploma or equivalent
- Valid clean driving record
- Ability to follow verbal instructions and demonstrate positive work habits
Preferred Qualifications
- At least 1 year of field service experience
Company's website:
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
Application Question(s):
- Do you have a clean driving record? Yes or No
- Why are you interested in this position as a field service technician?
- What is your salary expectation?
- What are you looking for in your next role?
Education:
- High school or equivalent (Required)
Experience:
- Field Service: 1 year (Preferred)
License/Certification:
- Driver licenses (Required)
Willingness to travel:
Work Location: On the road
