Job Summary
We are seeking a dedicated, smart, and organized Dental/Medical Receptionist to join our team. The role includes being responsible for managing the front desk operations, including ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires strong communication skills, attention to detail, and proficiency in or ability to learn our dental software.
Duties
- Greet patients upon arrival and manage the check-in process
- Schedule, reschedule, and cancel patient appointments
- Handle patient inquiries via phone, text, and in-person while maintaining excellent etiquette
- Balance multi-line telephone calls while also managing in-person patient needs.
- Verify insurance information and assist with insurance claims processing
- Maintain strict confidentiality with patient information
- Perform medical/dental billing and coding tasks, including CDT/CPT and ICD-10 coding
- Review clinical documentation for completeness before filing
- Collaborate with dental staff to ensure seamless patient flow and service delivery
- Utilize EMR systems for patient management
Qualifications
- High School Diploma or equivalent
- Bilingual, English and Spanish.
- Ability to handle sensitive information with confidentiality and professionalism
- Previous experience as a Dental Receptionist or in a similar medical office role. No experience but a quick learner? We want to hear from you, too.
- Must be amicable and respectful to coworkers and patients.
- Familiarity with medical terminology, dental terminology, and health information preferred
- Strong computer skills and experience in multi-line phone systems
- Knowledge of medical coding and billing processes is a plus
- Strong organizational skills with the ability to multitask effectively
About us:
This is for a small, doctor owned clinic in Santa Barbara. Hours are for in-person, four days a week.
- Schedule is Tueseday through Friday, 7:30-3:30 PM
- PTO, paid sick leave, health benefits, and 401k after initial probationary period.
- Parking on site
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
