Overview
Join our dynamic team as a Credit and Collections Representative, where you'll play a vital role in managing accounts receivable. This energetic position offers the opportunity to engage directly with clients and suppliers, negotiate payment solutions, and impact the financial health of the company. Your expertise will help maintain positive client relationships. If you thrive in a fast-paced environment and are passionate about financial accuracy and customer service, this is the perfect role for you!
Duties
- Manage a portfolio of collections accounts, proactively reaching out to clients via phone and email to facilitate timely payments.
- Conduct debt collection negotiations with tact and professionalism
- Reconcile accounts receivable records regularly, ensuring accuracy in debits & credits, account analysis, and account reconciliation processes.
- Maintain detailed documentation of all client communications, payment arrangements, and collection activities
· Approve orders in accordance with established credit limits and procedures.
- Manage the credit application process including contacting references by phone and e-mail and recording responses
- Applying to Factors for customer credit lines
- Facilitate collection of proper tax forms from clients
- Contact supplier to follow-up on shipments and obtain tracking and proof of delivery when needed
- Record customer payments in ERP system (Oracle)
Skills
- Proven experience in debt collection, or accounts receivable management
- Strong phone etiquette combined with excellent client communication skills to foster positive relationships
- Proficiency in Microsoft Office suite, especially Excel and Word
- Exceptional organizational skills with attention to detail and neatness in handling information and performing account reconciliation tasks
- Ability to learn ERP and Bank software
- Ability to prioritize multiple tasks
- Ability to compute sales discounts and sales tax rates
Embark on a rewarding career where your expertise directly impacts our organization’s success! We’re committed to fostering an inclusive environment that values your skills and supports your professional growth every step of the way.
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- On-the-job training
- Paid time off
- Vision insurance
Application Question(s):
- Please give me an example of how you make sure your work is accurate?
- Please tell me how you stay organized?
Work Location: In person
