Position Summary
The Tasting Room Attendant/Bartender is responsible for providing exceptional customer service, preparing and serving beverages, operating the point-of-sale system, maintaining a clean and welcoming tasting room environment, and preparing pizzas and other food offerings according to company standards. This position plays a key role in creating a positive guest experience while ensuring compliance with all food safety and alcohol service regulations.
Essential Duties and Responsibilities
- Welcome guests and provide knowledgeable information about products and offerings.
- Deliver exceptional customer service in a friendly, professional manner.
- Guide guests through tastings and beverage selections.
- Process transactions accurately using the point-of-sale system.
- Resolve customer concerns professionally and promptly.
Bartending & Beverage Service
- Prepare and serve alcoholic and non-alcoholic beverages according to company recipes and standards.
- Verify identification and ensure compliance with all alcohol service laws and regulations.
- Monitor guest consumption and promote responsible alcohol service.
- Maintain cleanliness and organization of bar areas.
- Restock beverages, garnishes, glassware, and supplies as needed.
Pizza Preparation & Food Service
- Prepare pizzas and other menu items according to established recipes and quality standards.
- Assemble toppings, bake pizzas, and prepare orders for service.
- Follow all food safety, sanitation, and health department regulations.
- Monitor food inventory and notify management when supplies are low.
- Maintain cleanliness of kitchen equipment, food preparation areas, and storage spaces.
Facility Maintenance
- Perform opening and closing duties.
- Clean and sanitize tasting room, bar, kitchen, restrooms, and customer areas.
- Wash dishes, glassware, utensils, and kitchen equipment.
- Assist with stocking inventory and receiving deliveries.
- Ensure the tasting room is clean, organized, and guest-ready at all times.
Qualifications
- Applicants must be at least 21 years of age.
- Previous customer service experience required.
- Bartending, restaurant, brewery, winery, distillery, or hospitality experience preferred.
- Food preparation or kitchen experience preferred.
- Ability to obtain and maintain required alcohol server certification and food handler certification.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Reliable attendance and punctuality required.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 50 pounds.
- Ability to bend, reach, stoop, and perform repetitive motions.
- Ability to work in a fast-paced environment.
Employment Expectations
Employees are expected to maintain professional conduct, provide excellent customer service, adhere to company policies, and perform all assigned duties as directed by management. Duties may be modified or expanded based on business needs.
Pay: $18.00 - $20.00 per hour
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
