*This position is contingent upon contract award*
Admin Education Support Specialist
Locations: Quantico, VA; Camp Lejeune, NC; Fort Worth, TX; Camp Pendleton, CA; MCAS Miramar, CA; MCB Hawaii; MCB Okinawa, Japan | Employment type: Full time
Job purpose
The Admin Education Support Specialist supports regional-campus students and staff with inquiries, seminar cohorts, enrollment, and related administration.
Duties and responsibilities
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Provide word processing, spreadsheet and presentation development and data entry services using Microsoft (MS) Office or compatible products.
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Answer telephones, e-mails, take and deliver messages.
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Draft written correspondence.
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Provide students with assistance with course enrollments, transfers, acquiring academic transcripts, submitting waiver requests, grade reporting, setting up MarineNet and LMS MOODLE accounts and acquiring course materials.
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Resolve student administrative issues or present student administrative issues to the Regional Director for resolution (e.g., office hour queries, request for phone numbers, etc.).
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Be conversant in the use of MCTIMS in order to enroll and manage students.
Qualifications
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Microsoft Office and MCTIMS proficiency.
Education
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Associate's degree or a high school diploma and five (5) years' professional work.
Years of Relative Work Experience:
- Three (3) years of progressive experience providing administrative support to project personnel.
Clearance:
- Minimum Tier 1 background investigation and Government-access eligibility are required; an active Secret clearance is required before supporting classified events or tasks.
