Job Summary
We are seeking an organized and bilingual Front Desk Receptionist to join our busy medical clinic. The ideal candidate will possess strong communication skills, good at multi-tasking, a positive attitude, and a keen eye for detail to support our healthcare team and enhance patient experiences.
Responsibilities
- Greet patients and visitors warmly, creating a welcoming environment upon arrival.
- Manage patient check-in and check-out processes with accuracy and professionalism.
- Schedule appointments using electronic health record (EHR) system
- Handle phone calls with professionalism, there will be another admin staff helping with phone calls
- Maintain accurate medical records, including documentation review and filing of patient information.
- Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality.
- Collaborate with clinical staff to facilitate smooth patient intake and care plan coordination.
- Training will be provided on the job, but expected to fully grasp necessary skillls within 2-3 weeks
Skills
- Proven experience in a medical office or healthcare setting, including front desk or receptionist roles.
- Familiarity with EMR systems
- Strong knowledge of medical terminology
- Excellent computer skills including proficiency in Microsoft Office Suite
- Exceptional customer service skills combined with professional phone etiquette and effective communication abilities.
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
- Bilingual: Spanish or Vietnamese or mandarin Chinese
- Strong organizational skills for managing medical records, filing systems, and documentation review processes. Join our team to make a meaningful difference in patients’ lives through compassionate service and efficient clinic management! We value energetic professionals who thrive on helping others while ensuring the highest standards of administrative excellence in a healthcare environment.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
Work Location: In person
