Strive Mental Health LLC is seeking a dependable, professional, and compassionate Medical Assistant to join our outpatient mental health team. This position is ideal for someone who enjoys working with patients, supporting providers, staying organized, and being part of a fast-paced clinical office.
Job Summary
The Medical Assistant will assist providers and office staff with daily patient care, clinical support, documentation, and office flow. This role requires excellent communication skills, attention to detail, compassion, and the ability to maintain patient confidentiality at all times.
Schedule
Monday through Thursday
8:00 AM – 6:00 PM
No weekends
Full-time position with a 4-day workweek.
Responsibilities
Responsibilities include, but are not limited to:
- Room patients and prepare them for provider visits
- Obtain and document vitals, medication lists, and patient updates
- Support providers with daily patient flow
- Assist with patient check-in/check-out when needed
- Communicate with pharmacies, labs, and outside providers as needed
- Assist with medication prior authorizations when assigned
- Help track follow-up appointments, referrals, and patient forms
- Scan, upload, fax, and file clinical documents
- Maintain accurate documentation in the EMR system
- Assist with Spravato/TMS/mental health clinic support as trained and assigned
- Maintain clean and organized work areas
- Follow HIPAA, OSHA, and office policies at all times
- Provide respectful and professional communication with patients, families, providers, and team members
Qualifications
- Medical Assistant certification preferred
- Experience in a medical or mental health office preferred
- Strong computer and documentation skills
- Ability to multitask in a busy office setting
- Professional, reliable, and team-oriented
- Strong communication and customer service skills
- Must be able to maintain patient confidentiality
- Experience with EMR systems, prior authorizations, or behavioral health is a plus
Pay
Pay is based on experience.
Work Environment
This is an outpatient mental health office serving patients with medication management, therapy, and specialized psychiatric services. We are looking for someone who is caring, motivated, dependable, and willing to learn.
Benefits
Benefits may include:
- Supportive team environment
- On-the-job training
- Growth opportunities
- Paid time off, if eligible
- Steady weekday schedule
- 4 day work week
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
