League City Elite Dentistry is seeking an experienced Financial Coordinator who can confidently present treatment plans, overcome patient objections and close cases.
This role is for a strong communicator who understands dentistry, is comfortable discussing money and can help patients say "yes" to the treatment they need.
This role also requires experience with dental claims and AR management.
Core Responsibilities
- Present and close treatment plans
- Offer and process 3rd party financing (Cherry, Sunbit, etc.)
- Confidently handle patient objections
- Accurately estimate patient co-pays (insurance verification is outsourced)
- Claim submission and reconciliation
- Monitor aging reports and follow up on outstanding balances
Qualifications
- 2+ years dental treatment planning and billing experience preferred
- Strong case acceptance skills
- Comfortable discussing fees and collecting payment
- Knowledge of Open Dental PMS
- Knowledge of dental procedures, insurance and dental billing
- Organized, assertive and results-driven
Benefits
- Competitive pay based on experience+ performance bonuses
- Paid Holidays
- PTO
- No nights or weekends
Apply with your resume and brief summary of your case acceptance experience
Pay: $20.00 - $25.00 per hour
Benefits:
Application Question(s):
- A patient is presented with a $4,800 treatment plan. Their estimated insurance benefit is $1,200, leaving an estimated patient portion of $3,600. The patient says, “That is a lot more than I expected. I need to think about it.” What exactly would you say next?
- The doctor recommends treatment, but the patient says, “It doesn’t hurt, so I don’t think I need to do it now.” What would you say?
- How would you explain to a patient that insurance benefits are only an estimate and not a guarantee, without making them feel nervous or confused?
- A patient has a 90-day past-due balance of $875. They are upset and say, “My insurance was supposed to pay that. Nobody told me I owed this.” What would you do and say?
- If you were responsible for AR, how would you decide which accounts to work first each week?
Work Location: In person
