We are seeking an outgoing, dependable, and detail-oriented individual with a minimum of 2 years' experience in a medical office setting. Proficiency with electronic medical records (EMR), particularly eClinicalWorks (eCW), and strong computer skills are required.
The ideal candidate will have:
- Excellent verbal and written communication skills
- A professional and compassionate demeanor
- The ability to effectively communicate with patients, staff, and providers
Primary Responsibilities Include:
- Greeting and checking patients in/out
- Scheduling and confirming appointments
- Answering multi-line phones and directing calls appropriately
- Managing incoming and outgoing faxes
- Scanning documents into the correct patient charts
- Insurance verification and obtaining prior authorizations
- Collecting co-pays and balances; preparing daily financial reports
- Assisting with billing and collections as needed
- Maintaining confidentiality and handling medical records appropriately
- Keeping the front desk and lobby area tidy and welcoming
- Collaborating with back office staff to support efficient patient flow
- Performing other duties as assigned by the Front Desk Supervisor
We're seeking an individual with strong common sense, sound judgment, and a proactive work ethic to ensure smooth day-to-day operations.
Please submit your cover letter and resume. Only qualified applicants will be contacted.
Hours are Monday through Friday, 8:00 - 12:00 or 1:00 - 5:00
