As a Car Wash Service Technician at Mr. Clean Car Wash, you are responsible for keeping the tunnel, vacuum, water, and payment systems at your assigned site(s) running at 100%. You are the go-to technical resource for both Store Management and the Corporate Office — the person who diagnoses the problem, makes the repair, documents the work, and prevents it from happening again. This is a hands-on mechanical and electrical maintenance role, not a car wash attendant role. You will travel between assigned locations, work independently for most of your day, and be accountable for the uptime of the equipment you cover.
-
Diagnose and repair tunnel equipment: conveyor and chain systems, correlators, rollers, wraps, mitters, top and side brushes, wheel blasters, applicator arches, dryers/blowers, and tire shine applicators.
-
Diagnose and repair support equipment: high-pressure pumps, motors, gear reducers, air compressors, pneumatic actuators and solenoids, hydraulic systems, and central vacuum producers.
-
Troubleshoot electrical systems including 3-phase power, motor starters, contactors, relays, photo eyes and proximity sensors, limit switches, VFDs, and tunnel controllers/PLCs.
-
Service water systems: reclaim, RO/spot-free rinse, water softeners, booster pumps, heaters, and PVC plumbing repair.
-
Service chemical delivery systems: dosing and injection pumps, mixing stations, lines, tips, and calibration to spec.
-
Support pay stations, gate arms, LPR cameras, RFID readers, and related site technology; work with the Corporate Office and vendors on network or software-side faults.
-
Perform basic fabrication and repair work as needed (cutting, drilling, bolting, mounting; welding a plus).
-
Execute scheduled daily, weekly, monthly, and quarterly PM routines on assigned equipment and document completion.
-
Inspect for wear before failure — belts, bearings, chains, brush material, hoses, seals, and fittings — and schedule replacement proactively.
-
Track recurring failures and recommend permanent fixes rather than repeat repairs.
-
Create, update, and close service tickets in Acumatica, our service management system, the same day the work is performed — including problem description, root cause, parts used, and labor time.
-
Use a company-issued tablet or smartphone throughout the shift to log work, capture before/after photos of repairs, complete digital PM checklists, and pull up equipment history on site.
-
Locate and interpret installation manuals, operating manuals, wiring diagrams, and manufacturer tech bulletins in digital (PDF) form to guide troubleshooting and identify correct part numbers.
-
Look up, request, and order parts through approved vendor portals and internal ordering processes; verify part numbers against equipment model and serial data.
-
Maintain accurate on-hand parts and consumable inventory for your assigned site(s) and flag reorder needs before stock-outs cause downtime.
-
Communicate professionally by email and company messaging with Store Management, the Corporate Office, and outside vendors — including clear written status updates on open issues.
-
Report equipment status, downtime, and completed work accurately and on time; incomplete or after-the-fact documentation is not acceptable.
-
Maintain the overall site operational readiness so every customer receives a quality wash and vacuum experience.
-
Follow lockout/tagout procedures on all electrical and mechanical work, without exception.
-
Follow chemical handling and PPE requirements; know where SDS documentation is and how to use it.
-
Maintain a safe, clean, and organized work area, service vehicle, and parts room.
-
Coach store teams on basic first-response steps and correct operation so minor issues do not become major ones.
-
Escalate appropriately and work alongside vendors, contractors, and other technicians when a repair is beyond scope.
-
Respond to after-hours and emergency calls per the on-call rotation.
-
Perform other job tasks as assigned to support the service team and operations.
-
High school diploma or equivalent
-
Service-related trade school, technical certificate, or apprenticeship a plus
-
A college education is a plus
-
2+ years of experience in a car wash environment
-
Experience in car wash service and repair
-
2+ years of experience in a related hands-on service field (industrial/commercial maintenance, facilities maintenance, automotive or diesel repair, HVAC, electrical, plumbing, agricultural or manufacturing equipment repair, or similar)
-
Experience working from schematics, wiring diagrams, and equipment manuals
-
Ability to safely troubleshoot and repair electrical circuits, including use of a multimeter
-
Ability to read and work from wiring diagrams, hydraulic/pneumatic schematics, and parts breakdowns
-
Working mechanical skills: bearings, belts, chains, couplings, pumps, motors, and gear reducers
-
Basic plumbing skills, including PVC cutting, gluing, and fitting
-
Ability to diagnose logically — isolate the cause rather than replace parts by guess
-
Ownership of a basic set of personal hand tools
-
Comfortable using a tablet or smartphone as a daily work tool, not occasionally
-
Ability to enter and close service tickets in a work-order system (Acumatica or comparable CMMS/ field-service software) with accurate, readable, complete detail
-
Ability to take, label, and upload job photos from a mobile device
-
Ability to navigate digital manuals and tech bulletins — searching a PDF, using a parts diagram, matching a part number
-
Ability to send and respond to professional email and company messages
-
Basic comfort with spreadsheets and web-based vendor/parts portals
-
Willingness to learn new software; training on Acumatica and our internal systems is provided
-
Ability to work outdoors in all weather conditions and seasons
-
Ability to work in a wet environment and around cleaning chemicals
-
Ability to be on your feet for extended periods or the entire work shift
-
Physically able to bend, stoop, squat, kneel, reach, climb, and step to perform job duties
-
Ability to work at height on ladders and equipment platforms
-
Ability to work in confined spaces such as pits and equipment rooms
-
Ability to carry up to 50 pounds for short distances
-
Ability to maneuver around vehicles
-
Flexible availability, including early mornings, nights, weekends, and holidays
-
Willingness to participate in an after-hours on-call rotation and respond to emergency calls
-
Valid driver's license, acceptable motor vehicle record, and ability to travel between assigned locations during the workday
-
Must pass a pre-employment background check and drug screening
