Job Summary
Join our dynamic team as a Parts Counter Associate, where your enthusiasm and mechanical knowledge will drive exceptional customer service and streamline automotive parts sales. In this energetic role, you will serve as the vital link between customers and our inventory, providing expert advice on vehicle systems, automotive diagnostics, and repair parts. Your proactive approach will ensure efficient order fulfillment, accurate inventory management, and a positive shopping experience for every customer. If you thrive in a fast-paced environment and are passionate about automotive service, this is the perfect opportunity to accelerate your career in the automotive industry.
Duties
- Assist customers in selecting the right auto parts and accessories by leveraging mechanical troubleshooting skills and automotive repair knowledge
- Manage inventory control through accurate stock management, order fulfillment, and parts management using CMMS (Computerized Maintenance Management System) and POS (Point of Sale) systems
- Provide detailed product information on vehicle systems, automotive diagnostics, and maintenance procedures to support customer decisions
- Negotiate sales terms with customers, ensuring a win-win outcome while maintaining dealership standards
- Handle cash transactions, cashiering duties, and cash handling with precision and integrity
- Maintain organized shelving and stocking of automotive parts while ensuring inventory accuracy through regular audits
- Communicate effectively with customers via phone etiquette, offering solutions for their automotive service needs in multiple languages if applicable
Experience
- Previous experience in retail sales or dealership environments preferred, especially within automotive parts management or auto repair shops
- Strong organizational skills with the ability to multitask efficiently in a busy setting
- Knowledge of automotive systems, vehicle maintenance procedures, and mechanical troubleshooting techniques
- Familiarity with inventory management software such as CMMS or Microsoft Excel for tracking stock levels and order processing
- Excellent communication skills; bilingual abilities are a plus for serving diverse customer bases
- Experience with POS systems, cashiering, and retail math to ensure accurate transactions and inventory control
- Demonstrated ability to provide exceptional customer service while managing sales negotiations effectively
Join us to be part of a vibrant team dedicated to delivering top-tier automotive solutions! Your expertise will empower customers to keep their vehicles running smoothly while advancing your career in a supportive environment that values energy, transparency, and professional growth.
Pay: $20.00 - $29.64 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
