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Property Manager at The Crossing and Terra Lofts

Affinity Property Management -
Ridgefield, WA

Job Details

Full-time
$34 an hour

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
Paid time off
Cell phone reimbursement
Vision insurance

Qualifications

Customer communication
Staff supervision
Microsoft Excel
Microsoft Outlook
Team supervision
High school diploma or GED
Property management company experience
Cost-benefit analysis (CBA)

Full Job Description

Job Title: Property Manager

Employment Type: Full-time

FLSA Status: Non-exempt

Locations: Two apartment communities with a total units of 182.

The Crossing: 441 S 69th Place, Ridgefield, WA 98642 https://thecrossingridgefield.com/
Terra Lofts: 1103 NE 83rd St., Vancouver, WA 98665 https://terraloftsnw.com/

Schedule: Monday - Friday from 8:00am - 5:00pm

Reports to: Portfolio Manager

Compensation Package:

Competitive hourly pay range of $34.00-$34.00
Monthly phone allowance of $50.00
Monthly auto allowance of $200.00
Leasing commission opportunities
Renewal commission opportunities
20% employee rent discount available

Benefits Package:

Medical insurance at no cost to the employee
Dental insurance at no cost to the employee
Supplemental insurance available at employee expense (Vision Insurance, Life and AD&D Insurance, Critical Illness Insurance, Accident Protection Plan Insurance, Hospital Indemnity Protection Plan Insurance)
401k auto enrollment program
Life Balance Program access for associate-only discounts
Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day

Administrative:

Comply with all Fair Housing and Equal Housing Opportunities requirements
Comply with appropriate state landlord/tenant statutes
Ensure timely and accurate submission of individual and your teams’ payroll and commissions
Complete weekly, monthly, quarterly, and year-end reports, as required
Consult with legal counsel and attend court hearings as needed
Attend training and development seminars

Operational & Financial:

Advertise and promote the property
Utilize industry specific software for lead management
Provide tours to prospective and current residents
Complete full cycle lease process with prospective residents
Ensure compliance with renter’s insurance
Review rental rates and concessions with Portfolio Manager
Maintain resident occupancy of 95%
Ensure the timely collection of rent and other ancillary revenue
Manage delinquency process
Manage petty cash account
Manage and process vendor invoices
After review with Portfolio Manager, generate renewal offer letters and manage renewal leases
Monitor expenditures to keep in compliance with operating budget
Manage turnover workflow including scheduling and management of vendors, conducting pre/post move out inspections, and make ready inspection.
Assist Portfolio Manager with preparing annual budget
Other duties as assigned by Portfolio Manager

Resident Experience:

Engage with your prospective and current tenants using a professional and courteous approach
Navigate priority changes to respond to and resolve unforeseen issues or emergencies
Reduce tenant turnover by identifying tenant relation issues, mediating between parties, and recommending solutions
Complete quality assurance calls following up on completed work orders
Facilitate resident events

Leading Your Team:

Guide performance of all administrative staff through providing clear instruction, training, coaching, and if needed, performance management to ensure attainment of property goals.
Guide performance of all maintenance staff through providing clear instruction, training, coaching, and if needed, performance management to ensure work orders and turnovers are completed with efficiency and high quality.
Conduct staff meetings on a regular basis

What You’ll Need:

Authorization to work in the United States
High School Diploma or equivalent
2+ years of experience in multi-family property management
1+ years of experience in staff supervision
Yardi Voyager and CRM experience preferred
Proficient in Microsoft Office Applications including, Outlook, Word, and Excel
Demonstrates teamwork, good hygiene, ethical behavior and integrity, excellent customer service and communication skills, ability to multi-task, resolve conflicts, engage in cost/benefit analytical decision-making, and ambition for continuous professional development

Your Work Environment:

Approximately 80% in office environment using a computer and phone
Approximately 20% inspecting property grounds, including apartments, building structure, landscaping, and signage which may require the ability to climb stairs, ladders and maneuver walkways
Ability to carry or move objects weighing up to 20 pounds

Mission Statement:

“Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”

INTEGRITY, INITIATIVE, INNOVATION

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