The Young Automotive Group is Growing Again!
**Generous Relocation OR Sign-On Bonus Offered for Qualified Candidates
Our Young Grizzly Harley-Davidson/Powersports dealership in Missoula, Montana, is seeking a skilled Service Advisor to join our team. As part of the Young Automotive Group, we uphold a tradition of excellence and integrity in everything we do. The Service Advisor will act as the liaison between customers and our service technicians, ensuring clear communication and outstanding service throughout the repair process. This position requires strong interpersonal skills, automotive knowledge, and a passion for delivering exceptional customer service.
We are a large organization that still operates with a family-owned, people-first culture, offering real career growth and long-term opportunities. Full-time employees enjoy excellent benefits, including access to on-site medical options, as well as employee pricing and family discounts across all Young Automotive Group products.
We’ve been recognized as a “Top Workplace” and “Best Company to Work For” in Utah and Idaho for several years and counting—and we’re just getting started. For more information on why we are a great place to work, check out our video: https://www.youtube.com/watch?v=8Of2otlHZ-o&feature=youtu.be
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Retirement Benefits: Yes
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Health Benefits: Yes
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Life Benefits: Yes
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Disability Benefits: Yes
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PTO Benefits: Yes
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Schedules service appointments and obtains customer and vehicle data prior to arrival
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Writes up customer’s vehicle problems accurately and clearly on repair orders
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Advises customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturers’ specifications
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Refers to service history
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inspects vehicle and recommends additional needed service
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Provides a complete and accurate written cost estimate for labor and parts
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Checks on progress of repair throughout the day and contacts customers regarding any changes in the estimate or promised time
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Explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed
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Keeps service department forms - menus and pricing guides up-to-date
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Explains completed work and all charges to customers
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Implements a quality control process to eliminate comebacks
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Handles telephone inquiries regarding appointments and work in process
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A passion for Powersports
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Experience with Brands like Harley Davidson
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Honda
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Yamaha
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Polaris
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Beta
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and Husqvarna is a PLUS
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Sales skills & experience preferred
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History of solid and successful employment with good references
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Proven track record of providing exceptional customer service
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Clean driving record
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Able to pass a background check and drug screen
