Job: Sommelier within the Kuma Hospitality Group
POSITION PURPOSE:
Responsible for the recommendation and sales of wine, sake and other beverages to guests and to help ensure the enjoyment of dining patrons at a Michelin-star level.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
-
Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
-
Being knowledgeable about different types and regions of wines from all over the world.
-
Helping customers choose the correct wine for a meal and/or budget for either a la carte of tasting menus.
-
Getting glassware as needed for wine service, including wine pairings.
-
Notifies Beverage Director & Head Sommelier of any beverages that are 86ed or low.
-
Assisting Beverage Director & Head Sommelier with recommendations for ordering wines that best fit the menu and patrons.
-
Works as a member of the beverage team. Interacts with the service team in a positive manner. Assists others whenever needed.
-
Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
-
Supports Beverage Director & Head Sommelier in preparing wine orders on a daily/weekly basis.
-
Set up and break down every day before and after service.
-
Anticipate and service the guest’s needs before requests are made.
-
Follow proper time and attendance and uniform procedures
-
Be ready to provide education throughout wine tastings, by the glass and pairing descriptions and assist with new team members.
