Job Summary:
Perform a variety of skilled and technical duties related to the installation, repair, alteration and maintenance of microcomputers, computer, printers and other peripheral equipment; train District personnel in use of microcomputers and related software operation.
Essential Functions, Duties and Responsibilities:
- Perform a variety of skilled and technical duties related to the installation, repair, alteration and maintenance of microcomputers, computers, printers and other peripheral equipment, network equipment and other data communications equipment.
- Schedule, plan and lay out installation and repair work including estimating labor and material costs.
- Develop and conduct one-on-one and group training of District personnel in use of microcomputers and related software.
- Inspect, isolate and diagnose system malfunctions and determine appropriate repair procedures; replace defective parts and restore to proper operation of equipment; analyze and resolve general software malfunctions.
- Develop and maintain cable location diagrams for local area networks, device sharing and computer terminals.
- Install microcomputer hardware systems and software, including upgrades and enhancements at District sites.
- Read and interpret schematics and blueprints and implement technical service manuals and schematic diagrams to repair assigned computer and peripheral equipment.
- Perform preventive maintenance on printers including cleaning, lubricating adjusting mechanical parts and checking cables and connectors as necessary; dust circuit boards and disk drives.
- Install mainframe equipment including terminals, printers and modems; determine appropriate location for installation; install cables and connect devices and test device for proper operation.
- Maintain and repair data terminals and a variety of data communications equipment, including multiplexer equipment, span equipment, modems and interfacing equipment.
- Move equipment to new locations as requested; reroute and install communication cables for new location; test system to assure proper operation.
- Perform component-level equipment repair; remove defective components and replace and initiate test procedures according to established procedures; locate and request replacement components.
- Operate electronic measuring instruments, testing equipment and tools in a safe and proper manner including multi-meters, oscilloscopes, signal injectors and digital logic probes to test circuiting by signal injection method; operate hand tools, protocol analyzers, network analyzer, diagnostic software, soldering iron and cable testing equipment.
- Communicate with a variety of departments regarding the repair and installation of computer equipment; communicate with vendors and manufacturers regarding parts, pricing, purchases and product information to find best source of supply.
- Provide assistance, information and technical expertise to faculty, administrators and students regarding the safe and proper operation, care and maintenance of computerized equipment.
- Maintain records of computer and network repair and work performed, materials used, moving and installation activities and work orders; maintain records of maintenance supplies used; maintain an adequate sparse inventory.
- Demonstrates loyalty and dedication to the purposes and goals of the Daviess County Public Schools.
- Establish and maintain cooperative and effective working relationships with others.
- Work independently with little direction.