Job Description
Join our team as a Customer Service Representative at our Louisville location, 816 Eastern Pkwy! We're looking for enthusiastic individuals to deliver exceptional customer experiences in a fast-paced environment.
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Answer incoming phone calls and take customer orders accurately
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Process cash and credit card transactions efficiently
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Prepare and make pizzas according to company standards
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Maintain a clean and organized work area
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Provide outstanding customer service, ensuring customer satisfaction
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Collaborate with team members to meet order deadlines and quality standards
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Assist with various cleaning tasks to uphold store cleanliness
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Handle customer inquiries and resolve issues professionally
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Adapt to changing priorities and maintain flexibility in work schedule
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Contribute to a positive work environment through teamwork and communication
Qualifications
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Excellent customer service skills with a friendly and professional demeanor
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Strong communication abilities, particularly in handling phone calls
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Basic math skills for processing transactions accurately
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Ability to follow directions and adhere to company procedures
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Physical capability to lift up to 25 lbs
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Multitasking skills to manage various responsibilities simultaneously
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Team player attitude with a willingness to collaborate
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Attention to detail in order preparation and customer interactions
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Flexibility to work weekends, holidays, and varying shifts as needed
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Positive attitude and easy-going personality
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Ability to work in a fast-paced environment
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Food service experience is a plus, but not required
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Must be able to pass a pre-employment drug test and criminal background check
Additional Information
All your information will be kept confidential according to EEO guidelines.