Bobby & Steve’s Auto World – Twin Cities, MN
Are you a leader who thrives in a fast-paced automotive environment? At Bobby & Steve’s Auto World, we’re looking for an Automotive Service Manager to oversee daily shop operations, build lasting guest relationships, and lead a high-performing service team.
From day one, you’ll enter our comprehensive management training program, preparing you for success in every aspect of the role. As a Service Manager, you’ll be more than a leader—you’ll be a trusted advisor, ensuring guests leave with safe, reliable transportation and a 5-Star experience.
What You’ll Do:
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Oversee daily service department operations to ensure efficiency, safety, and profitability.
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Drive department success by achieving sales and expense targets.
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Build strong guest relationships through friendly service, clear communication, and timely resolution of concerns.
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Maintain customer records, follow-up systems, and loyalty programs.
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Implement and monitor digital vehicle inspections for quality and transparency.
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Generate new business by connecting with past customers, local fleets, and community businesses.
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Recruit, hire, train, and coach service team members to deliver outstanding results.
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Foster a positive, professional work environment built on teamwork and accountability.
What You Bring:
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5+ years of experience in an automotive service department.
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Strong leadership and customer service skills.
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Proven ability to organize, prioritize, and follow up effectively.
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Solid business acumen and understanding of service operations.
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Excellent communication and relationship-building skills.
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Tire knowledge a plus.
Physical Requirements:
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Ability to stand, walk, and move throughout the shop for most of the workday.
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Occasionally lift and carry up to 50 lbs.
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Work at a steady pace in a high-volume environment.
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Dependability and reliability are a must.
Why Join Us?
Since 1996, Bobby & Steve’s Auto World has built a reputation for transparency, integrity, and a people-first philosophy. For more than 27 years, we’ve invested in our employees, provided advancement opportunities, and given back to the community we serve.
We’re proud to be a family-owned company where your leadership makes a difference every day.
Benefits:
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Competitive pay based on experience
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Health, dental, vision, and life insurance
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401(k) with company match
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Paid time off
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Employee discounts
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Ongoing training and professional development
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Advancement opportunities within our growing company
Job Type: Full-time
Location: Multiple Twin Cities locations available
