Above & Beyond Plumbing Heating, a 5 Star google rated company, is looking for a tech savy, CHEERFUL, POSITIVE, ENERGETIC person to assist in the management of a plumbing and heating company.
As a receptionist, you will be the first point of contact for our company and the first impression for new and existing clientele. You will welcome guests and greet people who visit and call the business.
Your Daily Responsibilities will include:
* Being friendly, polite, and having a positive attitude
* Assisting with answering phone calls politely and professionally
*Write down detailed notes from every call to ensure correct scheduling for appointments
* Schedule customers and dispatch the technicians on our online scheduling service - Housecall Pro.
* Working well in a team (Office Manager/Master Plumber & Technicians)
* Assist with maintaining an organized and welcoming office environment (light tidying, restocking supplies, watering office plants).
To be successful as a Customer Service Representative, you should have a pleasant personality, be able to work well in a team, have a positive attitude and be able to deal well in a fast-paced environment. Multitasking, note taking, and more than basic computer skills are essential for this position.
Personal Time Off:
6 accrued sick days (1 day earned after every 2 months)
Paid PTO after 8 months of employment.
Select Paid Holidays - Holidays: New Years Day, Memorial Day, July 4th, Labor Day Thanksgiving, Christmas Day
Job Type: Full-time
Pay: $24.00 per hour
Expected hours: 42.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- Customer Service: 1 year (Required)
Ability to Commute:
- Pine Brook, NJ 07058 (Required)
Work Location: In person
