Overview
Join our dynamic printing team as a Front Desk Receptionist Customer Service representative, where your enthusiasm and organizational skills will create a welcoming environment for visitors and clients alike. In this vital role, you will be the first point of contact, providing exceptional customer service while efficiently managing front desk operations and helping customers with their print jobs. Your energy and professionalism will help foster positive interactions, ensuring smooth office flow and a positive experience for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative and customer support skills in a fast-paced, supportive environment. We are a small company and everyone does whatever is necessary despite primary job description. Printing experience preferred, bindery and design are a definite plus.
Duties
- Greet visitors warmly, identify their needs, and direct them appropriately to ensure a positive first impression
- Manage multi-line phone systems with professionalism, answering inquiries promptly and routing calls accurately
- Handle incoming and outgoing correspondence, including emails, mailings, and deliveries with attention to detail
- Maintain organized filing systems and office supplies inventory to support daily operations
- Provide excellent customer support by addressing questions, resolving issues efficiently, and maintaining a friendly demeanor at all times
- Taking in orders, preparing job tickets, printing jobs and preparing invoices.
- Learning to manage bulk mail
Skills
- Proven experience in front desk or reception roles with strong phone etiquette and customer service skills
- Excellent organizational skills with the ability to prioritize tasks efficiently in a busy environment
- Strong typing speed and accuracy to support administrative functions
- Ability to handle multiple responsibilities simultaneously while maintaining professionalism and composure
- Printing experience preferred
- Graphic design and/or mailing experience a definite plus. Knowledge of Adobe products is helpful
This role is ideal for motivated individuals eager to grow their administrative expertise while delivering outstanding customer service. We are committed to fostering an inclusive environment where your skills can shine!
Pay: $18.00 - $24.00 per hour
Expected hours: 40.0 per week
Benefits:
Work Location: In person
