Take inbound and outbound calls to confirm and welcome guests with upcoming VIP stays. Ensure outstanding customer service and guest support. Assist with date changes and respond to questions concerning their upcoming vacation.
Why Team Members Love Working Here?
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Driven base pay plus monthly performance incentives
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Get your earned pay any time before payday through DailyPay*
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Medical, Dental, and Vision benefits starting on Day One
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Generous Vacation Time Off Program and Paid Sick Time
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GO Hilton Discounted hotel rates worldwide
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Tuition reimbursement programs
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Recognition Programs and Rewards
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Internal Growth and Career Pathing
To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
- High School Diploma/GED
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Proficient with Microsoft Word, Excel and Outlook
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Excellent written and verbal communication skills with a strong sense of customer service
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Good organizational skills and detail-oriented
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
