About the role
HonestWaves builds smart charging locker systems that help companies charge, track, and keep tabs on their devices. We work with hospitals, warehouses, hotels, schools, and government groups.
We are looking for one person who can do a bit of everything. You will help the sales team win deals, take care of customers after the sale, solve tech problems, and keep our day-to-day operations running smooth. This is a great fit for someone who likes variety, is comfortable with technology, and knows how to use AI tools to work faster.
What you will do
- Support the sales team with quotes, proposals, and follow-ups
- Help customers set up, use, and troubleshoot our locker systems
- Handle after-sale service and keep customers happy
- Answer questions by phone, email, and Slack
- Keep customer records and deal info up to date
- Keep our day-to-day operations organized and on track
- Use AI tools and light automation to save time on routine work
What we are looking for
- Comfortable with technology and quick to learn new systems
- Good with people and clear in writing and on the phone
- Organized and able to juggle a few things at once
- Hands-on experience with tools like Asana, HubSpot, Gmail, Slack, ChatGPT, and Claude
- Able to use AI and simple automation in daily work
- Some background in sales support, tech support, or customer service is a plus
Why work here
You will work on-site with a small, hands-on team where your work makes a real difference. No red tape, just good people solving real problems for our customers.
Pay: $34.00 - $40.00 per hour
Benefits:
- Health insurance
- Paid time off
- Professional development assistance
Work Location: In person
