Welsh Mountain Home is seeking a Resident Services Coordinator.
Welsh Mountain Home provides older adults from diverse backgrounds and income levels with care shaped by Christian values. For over a century, we have been committed to providing personal care services to our residents, that enriches their quality of life and helps them to maintain their dignity.
Serving Joyfully, Together.
Duties and Responsibilities:
*Manages the referral and admission process for all Welsh Mountain admissions. Develops relationships and maintains regular contact with referral sources to obtain a regular flow of admissions. Demonstrates understanding of the mission and private pay vs subsidized residents.
*Obtain and maintain PCHA license in order to provide back-up services in the absence of Executive Director
*Communicates with residents, family members and staff regarding referrals and admissions. Has the ability to be flexible and to adapt to working in a fast-paced environment.
*Participate in on-call rotation and provide coverage for PCA’s and Med Tech’s as needed
*Manage and oversee implementation of activities calendar and collaborate with PCA’s for activity ideas.
*Responsible for providing transportation and supervision on resident outings
*Coordinate with Director of Wellness to assure all activities are implemented by PCA’s
*Collaborate with Director of Wellness and PCA’s to assist in resident conflict resolution
*Coordinate and manage resident insurance issues and open enrollment
*Coordinate resident services such as Rep Payee, Voter Services and Resident Council meetings
*Be a resource for families and residents for all necessary services
Qualifications:
* A minimum of 60 College Credits or LPN, Bachelor’s degree in Social Work, psychology or health services preferred.
*Must be able to obtain PCA & Med-tech certifications within 90 days of hire
*Must be able to obtain PCHA license within the first two years of employment
*Experience in long term care setting, particularly in admissions or as a clinical liaison, within the past three years required.
*Demonstrates ability to balance and manage challenges of a fast-paced environment.
*Demonstrates a pleasant personality with flexibility and adaptability for frequent interruptions and schedule variations.
*Able to work independently, well-organized, and can multi-task.
*Proficient in use of computer and related technology required for the role.
*Good verbal, non-verbal and written communication skills required.
Benefits:
In addition to competitive pay, benefits include: health, dental and vision insurance, employer paid life insurance, generous paid time off package, retirement plan, paid breaks with free meals, use of fitness center and access to Meadowview Clinic with no out-of-pocket expense.
Why work at Welsh Mountain Home?
- Our smaller, more intimate team works closely together and values each individual in an effort to provide the best care possible.
- We listen to our employees through open doors aimed at improving our working environment and care delivery
- Family-friendly; focus on helping staff maintain a work-life balance
Equal Opportunity Employer
Job Type: Full-time
Pay: $48,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
License/Certification:
- Minimum of 60 College Credits or LPN (Required)
Work Location: In person
