Department: Operations - Distribution and Logistics
Location: UK Office/Remote
Reports to: Distribution Operations Manager
Fixed Term - Temporary Cover - Maximum 12 months.
We are looking for a UK/EU Third-Party Logistics (3PL) Analyst to play a crucial role in Wahoo’s Operations team. This role will focus on optimizing our US distribution network, ensuring efficiency, accuracy, and service excellence in our supply chain.
Working closely with our 3PL warehouse teams, you will drive adherence to service level agreements (SLAs), maintain inventory accuracy, and enhance overall operational effectiveness. Additionally, you will collaborate with Sales and Customer Experience teams to troubleshoot and resolve transportation and fulfillment challenges.
Key Responsibilities
- Provide monthly forecasts and weekly inbound shipment data to 3PL warehouses.
- Monitor and optimize on-time shipping performance and order fulfillment rates at 3PL locations.
- Ensure inventory accuracy, investigating and resolving discrepancies with 3PL partners.
- Oversee quality control, assurance, and order accuracy in collaboration with 3PL teams.
- Track and report weekly shipment volumes (orders/units/revenue) from 3PL warehouses.
- Analyze and manage market delivery freight costs, identifying cost-saving opportunities.
- Lead cost-reduction initiatives within the 3PL warehouse network.
- Conduct weekly 3PL meetings to align on business goals and operational priorities.
- Develop, document, and maintain standardized operating procedures for the team.
- Provide exceptional support to internal stakeholders, including Sales, Sales Operations, and Customer Service/Warranty teams.
- Conduct ad-hoc freight and fulfillment analyses for business insights.
- Ensure accurate data synchronization between Wahoo’s systems and 3PL platforms.
- Validate invoices to ensure accurate billing from 3PL partners.
Qualifications & Experience
- Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field.
- 3+ years of experience in logistics, distribution, or supply chain program management.
- Proven ability to build and manage relationships with stakeholders, contractors, and suppliers.
- Strong analytical skills, with expertise in data analysis and reporting tools.
- Excellent organizational and time-management skills.
- Strong problem-solving and decision-making abilities.
- Exceptional written and verbal communication skills.
- Ability to adapt in a fast-paced, dynamic business environment.
If you are passionate about logistics and operations and want to be part of an innovative, high-performance team, we’d love to hear from you!
