Job Overview
We are seeking an energetic and motivated Restaurant Shift Lead to join our dynamic team! In this pivotal role, you will oversee daily restaurant operations during your shift, ensuring exceptional customer service, smooth food preparation, and efficient team management. Your leadership will inspire staff, uphold food safety standards, and maintain a lively, welcoming atmosphere that keeps guests coming back. This is an exciting opportunity for someone with a passion for hospitality, culinary excellence, and team development to make a meaningful impact in a fast-paced environment.
Duties
- Lead and supervise restaurant staff during your shift, providing guidance and support to ensure high-quality food service and customer satisfaction
- Oversee food preparation and cooking processes to maintain consistency, quality, and safety standards in line with health regulations
- Manage POS systems such as Aloha POS and Micros POS for accurate order processing, cash handling, and transaction reconciliation
- Control inventory levels by monitoring stock supplies, conducting food management tasks, and assisting with ordering to minimize waste
- Train new team members on food handling procedures, customer service protocols, and operational standards to foster a skilled workforce
- Ensure adherence to food safety practices and sanitation standards across the kitchen and dining areas
- Handle customer inquiries or complaints promptly and professionally to enhance guest experience
- Support management with shift planning, budgeting tasks, and staff scheduling to optimize restaurant performance
Qualifications
- Proven experience in food service management or supervising roles within quick service or fast food restaurants
- Strong knowledge of food preparation techniques, cooking methods, and kitchen operations
- Familiarity with POS systems such as Aloha POS and Micros POS for efficient transaction processing
- Experience with inventory control, food safety regulations, and food handling procedures
- Demonstrated leadership skills with a background in staff training, team management, and development
- Excellent customer service skills with the ability to handle challenging situations gracefully
- Previous experience in casual dining or fine dining environments is preferred but not required
- Ability to work flexible hours including evenings, weekends, and holidays as needed
Join us as a Restaurant Shift Lead where your enthusiasm for hospitality will drive success! We value energetic leaders who thrive in fast-paced settings and are eager to develop their management skills. This paid position offers an engaging environment where you can grow professionally while delivering memorable experiences for our guests.
Pay: $11.00 - $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
