Job Summary:
The Executive Assistant serves as a highly trusted administrative, governance, and operational support partner to the General Manager/COO, helping ensure the smooth flow of executive operations, internal coordination, and member-facing service delivery at Ridglea Country Club.
This position provides executive-level administrative support, coordinates Board and committee governance processes, manages leadership meetings and internal schedules. The Executive Assistant serves as a key liaison between leadership, committees, and internal departments, requiring exceptional discretion, professionalism, organizational strength, and the ability to balance executive support responsibilities with operational leadership in a fast-paced private club environment.
Essential Duties and Responsibilities:
Executive Administration
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Provides direct administrative support to the General Manager / COO and executive leadership team.
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Manages executive calendars, scheduling, appointments, internal deadlines, and meeting coordination.
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Prepares correspondence, presentations, reports, and executive communications.
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Maintains organized records, files, and confidential administrative documentation.
Governance & Board Support
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Provides administrative support to the Board of Directors, Committees, and Ridglea Country Club Charitable Foundation.
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Coordinates meeting logistics including scheduling, room setup, materials preparation, and distribution.
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Prepares agendas, supporting documentation, and meeting packets.
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Records and distributes minutes and follow-up action items.
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Maintains governance records, committee rosters, and archival documentation.
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Attend all committee meetings and oversee video conferencing.
Internal Coordination & Leadership Support
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Coordinates leadership meetings, department meetings, retreats, and internal planning sessions.
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Manages internal calendars for operational deadlines, governance milestones, and leadership priorities.
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Tracks assignments, follow-up items, and strategic initiatives to ensure accountability.
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Serves as a liaison between leadership, committees, and internal departments.
Professional Standards
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Maintains knowledge of RCC Bylaws, House Rules, and policies, supporting their consistent application.
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Adheres to all operational standards, procedures, and service expectations.
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Participates in professional development opportunities relevant to executive administration, hospitality leadership, governance, and organizational effectiveness.
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Performs additional duties and special projects as assigned.
Qualifications / Requirements
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Advanced proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and other business productivity tools.
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Highly organized and detail-oriented, with exceptional administrative, time management, and follow-through skills.
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Demonstrated ability to manage competing priorities, shifting deadlines, executive support responsibilities, and operational demands with accuracy and discretion.
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Strong written and verbal communication skills, with the ability to prepare professional correspondence, agendas, reports, and meeting documentation.
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Sound judgment, discretion, and emotional intelligence in handling confidential information, governance matters, and sensitive leadership communications.
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Proven ability to coordinate complex schedules, meetings, calendars, and organizational priorities.
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Strong interpersonal and relationship-management skills, with the professionalism to interact confidently with Board members, committee leadership, members, and senior staff.
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Ability to anticipate needs, think proactively, and maintain organizational flow in a fast-paced executive environment.
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Flexibility to work occasional evenings or weekends to support Board meetings, committee meetings, and special Club events.
Education / Training / Experience
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Bachelor’s degree in Business Administration, Hospitality Management, Communications, or related field preferred; equivalent professional experience will be considered.
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Minimum of 5 years of progressive administrative, executive support, hospitality leadership, or member-facing operational experience, preferably in a private club or service-driven environment.
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Prior experience supporting senior leadership, governance processes, or Board/committee administration strongly preferred.
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Supervisory or team leadership experience preferred.
BENEFITS:
Ridglea Country Club offers a competitive salary and a comprehensive benefits package including:
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Medical, dental, and vision insurance
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401(k) retirement plan
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HRA Reimbursement
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Life insurance
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Short- term & Long-term disability
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Paid time off
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Employee meals
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Pro Shop discounts
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And more!
Equal Opportunity Employer
