Experience
Job Overview
We are seeking energetic and motivated Shift Leaders to join our dynamic team in a fast-paced, quick service and casual dining environment. As a Shift Leader, you will play a vital role in ensuring smooth daily operations, delivering exceptional customer service, and leading your team to success. This position offers an exciting opportunity for individuals with a passion for food service management, team leadership, and hospitality excellence. Your enthusiasm and proactive approach will help create a welcoming atmosphere where both guests and staff thrive. All positions are paid, including internships.
Responsibilities
- Oversee daily restaurant operations during your shift, ensuring high standards of food quality, safety, and cleanliness are maintained.
- Lead and motivate team members by providing clear direction, coaching, and ongoing training to enhance their skills in food preparation, customer service, and food handling.
- Manage TouchBistro POS system to process orders accurately and efficiently while handling cash transactions with integrity.
- Supervise food production processes including cooking, food safety protocols, inventory control, and food presentation to ensure consistency and quality.
- Monitor inventory levels regularly; place orders as needed to maintain optimal stock levels while minimizing waste.
- Enforce health and safety regulations related to food safety, sanitation standards, and workplace safety procedures.
- Assist with conducting staff training sessions and supporting management in scheduling shifts and managing budgets.
- Handle customer inquiries or complaints promptly to ensure a positive dining experience that encourages repeat visits.
- Support kitchen management by supervising food preparation activities and ensuring compliance with culinary standards.
Experience
- Proven experience in food service management or supervisory roles within quick service or casual dining restaurants.
- Extensive knowledge of food preparation techniques, cooking methods, and kitchen operations.
- Hands-on experience with POS systems such as Aloha POS or Micros POS is highly desirable.
- Strong background in inventory control, cash handling, and food safety practices.
- Demonstrated leadership skills with experience in staff training, team management, and supervising restaurant operations.
- Familiarity with hospitality management principles including customer service excellence and restaurant workflow optimization.
- Previous experience in developing staff training programs is a plus.
- Ability to thrive in fast-paced environments while maintaining attention to detail and high standards of quality. Join us as a Shift Leader to inspire your team, elevate guest experiences, and develop your career in the vibrant world of food service management!
Pay: $13.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
