At Penn Station, “It’s All About Good Taste.” Our team members take pride in delivering outstanding food and a guest experience that truly stands out. Quality is embedded in everything we do—from our made-to-order grilled and cold deli sandwiches on freshly baked bread, to hand-cut fries, hand-squeezed lemonade prepared throughout the day, and chocolate chunk cookies baked fresh in the restaurant. Guests see the quality firsthand, every day.
We are the leading franchisee in the Penn Station system, operating 18 high-volume restaurants with an average of 19 years of successful operation. Many of our General Managers have been with us for 10+ years, and we are committed to developing strong leaders by promoting from within. Assistant Managers play a critical role in our leadership pipeline and have clear opportunities for advancement.
Position Overview
We are seeking energetic, hardworking, and motivated individuals to join our team as Assistant Managers. Assistant Managers support the General Manager in overseeing daily restaurant operations while helping lead and develop the team. This role is ideal for someone who wants to grow their leadership skills and advance their career in the restaurant industry.
Key responsibilities include assisting with:
- Team leadership, coaching, and development
- Guest relations and ensuring an exceptional customer experience
- Food preparation and adherence to quality and safety standards
- Restaurant cleanliness, maintenance, and organization
- Inventory control and ordering support
- Recruiting, onboarding, and retention of team members
- Daily operations, shift management, and opening/closing procedures
- Supporting financial goals and operational accountability
Other duties may be assigned as needed.
Skills & Qualifications
We provide comprehensive training to set you up for success. Ideal candidates will have the following:
- At least 1–3 years of leadership or supervisory experience in a QSR or fast-casual restaurant environment
- A passion for creating a positive, team-focused work environment
- A hands-on leadership style and willingness to lead by example
- Strong guest service skills with a friendly, positive attitude
- High personal standards and the ability to help hold others accountable
- The ability to adapt in a fast-paced environment where every day is different
- Attention to detail and a growing understanding of food costs, labor, and profitability
- Integrity, professionalism, and strong work ethic
Compensation & Benefits
Compensation is competitive and based on experience, typically including:
- Hourly or salaried pay with growth potential
- Performance-based bonuses
- Paid vacation and major holidays
- Group medical and dental insurance
- Opportunities for advancement into General Manager roles
At Penn Station, we believe in developing leaders from within. If you’re looking for a place to grow, learn, and build a long-term career in restaurant management, we’d love to hear from you.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Application Question(s):
- Do you have at least 1–3 years of leadership or supervisory experience in a QSR or fast-casual restaurant environment
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
