About the Role
LOPCO Contracting is a growing residential contracting company dedicated to delivering exceptional workmanship and customer service. We are seeking a highly organized, detail-oriented, and people-focused Client Services & Office Coordinator to serve as a key connection between our clients and our team.
This role combines client communication, scheduling, office administration, project documentation, and operational support to help ensure an exceptional customer experience and efficient day-to-day operations. The ideal candidate is proactive, resourceful, technology-savvy, and genuinely enjoys helping people.
As one of the primary points of contact for our company, you will play a critical role in shaping the client experience from the first phone call through project completion. Success in this position requires exceptional communication skills, emotional intelligence, professionalism, and the ability to build trust with clients.
Key Responsibilities
- Client Services & Communication
- Scheduling & Calendar Coordination
- Project & Data Management
- Document & File Management
- Marketing & Newsletter Support
- Administrative & Office Coordination
Qualifications
- Exceptional interpersonal and relationship-building skills
- Outstanding customer service mindset and professionalism
- Strong verbal and written communication abilities
- Professional, confident, and friendly phone presence
- Strong conflict-resolution and de-escalation skills
- Excellent organizational and time-management abilities
- High attention to detail and accuracy
- Comfortable learning and utilizing new software and technology platforms
Preferred Qualifications
- Experience in client services, customer service, office administration, or client relations
- Experience with scheduling and calendar management
- Familiarity with JobTread or similar software
- Construction, remodeling, or home services industry experience is a plus
Why Join LOPCO Contracting?
- Consistent Monday–Friday schedule (8:00 AM – 4:30 PM)
- Opportunity to grow with an established and expanding company
- Supportive and collaborative work environment
- Meaningful role with direct impact on client satisfaction and business operations
- Stable, full-time employment with a respected local contractor
Pay: $20.00 per hour
Work Location: In person
