If you LOVE working with customers, yet, wish there was a job that did not have the 'typical' late/early retail/restaurant hours, this opportunity could be what you've been looking for.
We are a Fast Paced Environment... and, If YOU are…
· Friendly, Outgoing and POSITIVE about Life (your third-grade teacher said you talked too much).
· DETAIL Minded and Organized (a friend or family member accuses you of being OCD).
· Like to make others SMILE (you have always believed laughter is the best medicine).
And would love to…
· Provide Patient, Helpful, and Sincere Customer Service (tough one - quietly listen, unlike outgoing above).
· Go the EXTRA MILE to serve your customer (it feels good when a tough customer says, Thank You)!
We Offer…
A Relaxed and FUN atmosphere (not always relaxed, it gets extremely busy sometimes, but it’s fun)
Don’t want traditional Retail/Restaurant Hours? You are looking at the right opportunity, we have great hours compared to the standard hours you would see in a mall retail or a restaurant setting! Our hours are 10-6PM M-Saturday. Full-Time 40 - 45 hours weekly, INCLUDES some Saturdays (nurses, dental and medical peeps shop weekends).
A Clean, Professional Environment (hopefully a bit of cleaning is not beneath you)
Competitive Wages (Gross Profit Sharing of your store's sales!)
Email Resume AND Cover Letter to : [email protected] drop your resume at either store
NORTHSIDE : 4655 East 82ndStreet, Indianapolis, IN 46250
WHO we Are :Scrub Identity is a medical uniform retailer ultra-focused on the customer experience. We are committed to delivering a unique selection of medical Scrubs, lab coats, medical instruments, shoes & accessories to provide our customers a real identity in a profession that has traditionally been difficult to express personal style. Our wide array of unique products along with our unparalleled commitment to customer service offers the ideal shopping experience for medical professionals. Today’s retail customer wants a true shopping experience, our unique products, fun/upscale store atmosphere & our laser targeted customer focus provides that experience. Every day the goal for all our employees is to provide a truly unique shopping experience to healthcare professionals where one-of-a-kind customer service is delivered in every customer interaction.
Store Manager Opportunity: While we have retail stores & there is some small cross over with retail, this job is more about Project and Group Management with over 50% of our sales coming from managing large groups & projects with offices & schools.
This management opportunity will be different than most as you will have the opportunity to work directly with the owners in an open book management style. Open Book management is about empowering your manager with the tools, education and data they need to act (and take responsibility) like owners. Open Book Management means we will have the philosophy of involving you directly in making our company more successful by analyzing sales & COGS on a monthly basis to maintain the best Gross Margin% possible which will help drive your management team Gross Profit Sharing Bonus. OBM involves four basic practices (1) we will train you to become business literate and understand the gross profit portion of financial statements, (2) we will empower you to use that information to help with promotional ideas, ideas to reduce shrink which keeps COGS down, (3) our goal will be to trust you as a business partner, and (4) reward you for the success of Scrub Identity with our gross profit sharing plan.
Working as a Scrub Identity Store Manager, you’ll wear many hats-serving as an entrepreneur, recruiter, educator, motivator, project manager and leader.
Entrepreneur
Acting as a “partner” with our management team profit sharing bonuses you are empowered to help to drive the business. You will have a hand in all aspects of the business from choosing whom to hire to managing those factors that directly impact the bottom line, including sales, payroll, & loss prevention.
Recruiter
You must be able to recognize, recruit, and retain talented individuals who can help you achieve the company’s sales and business goals.
Educator
Given the nature of our business, excellent communication and interpersonal skills are essential. Educating your team by coaching, communicating, and sharing feedback on a daily basis translates into a team that is more prepared, more excited, and better able to help fulfill our mission of creating the most enjoyable shopping experience possible for our guests.
Motivator
Serve as an inspiration to your team by exemplifying those qualities and skills that you seek in others. Motivate teammates to learn what it takes to be successful-whether it’s making effective sales presentations, sharing product knowledge, or improving one’s communication skills. You must maintain a positive attitude and possess a strong sense of business ethics.
Leader
Providing outstanding customer service is the first order of business. Not only will you delegate work to your teammates, you will also lead by example-demonstrating how each task should be executed. In doing so, teammates will gain an understanding of how things are done and what is expected of them.
Merchandising Expert
Ensure the store maintains excellent visual presentation at all times, by presenting a fashion statement throughout the store. Ensure proper floor coverage and floor management to maximize store volume.
Benefits
401(k) matching
Monthly Healthcare Credit
Flexible schedule
Paid time off
Additional Requirements
Ability to lift 50 pounds and able to stand for long periods of time.
Flexibility with schedule in order to meet the business needs.
Retail clothing experience is a plus but the desire to provide a next level shopping experience is a must.
Job Type: Full-time
Pay: $46,000.00 - $52,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
