Job Overview
We are seeking a dynamic and detail-oriented Medical Scheduler to join our healthcare team! In this vital role, you will coordinate patient appointments, manage scheduling workflows, and ensure seamless communication between patients, providers, and administrative staff. Your proactive approach and excellent organizational skills will help optimize clinic operations, improve patient experience, and support efficient healthcare delivery. This position offers an exciting opportunity to contribute to a fast-paced medical environment while utilizing your expertise in medical office operations and electronic health record (EHR) systems.
Duties
- Schedule patient appointments accurately using EMR (Electronic Medical Records) systems such as MedInformatics.
- Verify insurance coverage and perform insurance verification for upcoming visits, including Medicare and Medicaid.
- Manage appointment changes, cancellations, and rescheduling requests promptly to maintain clinic flow.
- Review medical documentation, orders, and medical records for completeness and accuracy.
- Assist with patient intake processes by collecting necessary information and updating EHR system accordingly.
- Coordinate with providers and staff on daily schedules to optimize appointment slots and reduce wait times.
- Maintain confidentiality by adhering to HIPAA regulations and ensuring secure handling of sensitive health information.
- Provide exceptional patient service via phone and in-person interactions, demonstrating professional phone etiquette and courteous communication.
- Support billing processes through medical collection efforts and accurate CPT coding, ICD-9/10 coding for procedures and diagnoses.
- Utilize computer skills including Microsoft Office Suite to generate reports, update records, and manage administrative tasks efficiently.
Experience
- Proven experience in medical scheduling within a healthcare setting, preferably in busy clinics.
- Strong familiarity with EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks, MedInformatics is essential.
- Knowledge of medical billing procedures including ICD-10/ICD-9 coding, CPT coding, insurance verification, and Medicare guidelines.
- Previous clerical or front desk experience in a medical or dental office environment is highly desirable.
- Excellent organizational skills with the ability to handle multiple tasks simultaneously while maintaining attention to detail.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Demonstrated understanding of HIPAA compliance standards for health information management.
- Strong computer literacy including proficiency in Microsoft Office applications such as Word and Excel.
- Experience with hospital or healthcare administrative support roles is advantageous but not required. Join us in delivering exceptional healthcare experiences through efficient scheduling practices! We value energetic professionals who thrive in collaborative environments and are committed to providing outstanding patient care while supporting the operational success of our clinic.
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- medical office: 1 year (Required)
Ability to Commute:
- Kansas City, MO 64118 (Required)
Work Location: In person
