Business Office Manager – Helena Pointe Senior Living
Are you the kind of person who loves people just as much as you love organization?
At Helena Pointe, our Business Office Manager is much more than an office administrator. You are the first smile our residents see each morning, the welcoming voice families hear on the phone, and the person who keeps the business side of our community running smoothly. If you enjoy building relationships, thrive in a fast-paced environment, and take pride in delivering exceptional customer service, we'd love to meet you.
About Helena Pointe
Helena Pointe is a premier independent senior living community where hospitality comes first. Our residents aren't just customers—they're family. Every day we strive to create an environment where seniors enjoy independence, meaningful relationships, outstanding dining, and exceptional service.
We believe our employees deserve that same level of care. You'll join a supportive leadership team that believes in developing people, recognizing excellence, and having fun while making a difference.
What You'll Do
No two days are exactly alike, and that's what makes this position so rewarding.
You'll serve as the administrative hub of our community by:
- Greeting residents, families, and visitors with warmth and professionalism
- Answering and directing incoming phone calls
- Managing resident billing, accounts receivable, and accounts payable
- Processing bi-weekly payroll
- Coordinating hiring, onboarding, and HR administration
- Assisting employees with benefits and HR questions
- Supporting our Executive Director and department leaders
- Partnering with our corporate accounting and HR teams
- Helping create an organized, welcoming office that reflects our culture of hospitality
What Makes You Successful
We're looking for someone who:
- Loves helping people and providing exceptional customer service
- Enjoys building relationships with seniors and their families
- Is highly organized and detail-oriented
- Can confidently manage multiple priorities without losing sight of the small details
- Communicates professionally both in person and over the phone
- Is dependable, positive, and enjoys being part of a team
- Takes ownership and looks for ways to improve processes
Qualifications
- Associate's Degree in Business, Accounting, HR, or related field preferred
- Bachelor's Degree is a plus
- Two or more years of experience in accounting, payroll, HR, office administration, or a related field
- Experience with payroll, billing, accounts payable/receivable, or HR processes preferred
- Strong computer skills and ability to learn new software
- Previous customer service experience is highly valued
Schedule
Sunday: 11:00 AM – 7:30 PM
Monday – Thursday: 7:30 AM – 4:00 PM
Friday & Saturday: Off
Full-time (40 hours/week)
Compensation & Benefits
- Starting at $23.00/hour, depending on experience
- Medical, Dental & Vision Insurance
- Generous Paid Time Off
- Holiday Pay
- Tuition Reimbursement
- Company-paid training and development
- Advancement opportunities within a growing organization
Why Helena Pointe?
We aren't simply filling a position—we're looking for someone who wants to become part of our community. Every conversation, every smile, and every interaction helps shape our residents' experience. If you believe exceptional service begins with genuine kindness and you want your work to make a difference every day, we'd love to hear from you.
Apply today and help us create the premier senior living experience in Helena.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Family leave
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
