Job Title: Collection
Location: King of Prussia, PA (Hybrid)
Duration: 3 Months (Temp to Hire)
Shift: 8:00 AM - 5:00 PM (Monday to Friday)
Job Description:
- Region support for resolving outstanding AR for commercial customer business and responsible for establishing as a point of contact for the customer.
- Work closely with internal team and departments to correct any outstanding issues with customers accounts that’s preventing us from getting paid.
Essential Functions:
- Essential Functions document the specific and important requirements to achieve results.
- Must articulate the key responsibilities the employee is required to perform in the role
- List no more than five (5) essential functions, (keep in mind percentage of time spent to only document those key items that take up the majority of the jobholders time and avoid responsibilities that only happen occasionally throughout the year). Items should be limited to two (2) sentences and should be concisely described.
- Monitor aging report and prioritize collection activity based on aging
- Contact customers to resolve account balances, document all collection activity, and maintain notes on each account
- Cross collaborate with internal teams to educate on credit and collection best practices along with promoting department processes and functions
- Escalate accounts to field personnel for resolution assistance
- Reconcile customer accounts and resolve billing disputes or discrepancies by partnering with the appropriate internal departments
- The above list is not exhaustive of all essential functions of the job.
- This is not designed to contain or be interpreted as a comprehensive inventory of tasks assigned to this role.
- All essential functions must be performed in accordance with applicable laws, regulations and company policies including the Company’s Code of Ethics and Standards of Business Conduct.
Knowledge, Skills and Abilities:
- Please list key skills/bodies of knowledge or task knowledge to help the incumbent understand/access the tools required to deliver on Essential Functions.
- Excellent PC Skills (Proficient with Microsoft Word, Excel, Internet, and E-mail communications,) SAP Experience a plus
- Proficient communicator along with strong organizational and time management skills
- Flexibility to changes in priorities, initiatives, strategy, etc.
- Capable of reconciling customer accounts, interpreting billing documents, identifying discrepancies and following up with internal teams to resolve
- Ability to work independently with minimal supervision
Minimum Qualifications:
- Associates degree or related experience
- 1-3 years preferred
(Collection, Credit, AR, Account receivable, Reconciling, Billing, Credit & collection, Credit analyst, Debt, Overdues, Dues, Credit, Collections, Accounts Receivable, AR, Aging Reports, Customer Accounts, Account Reconciliation, Billing Disputes, Credit Analysis, Commercial Accounts, Customer Service, Account Management, Payment Resolution, Cash Application, Invoicing, Financial Analysis, Account Research, Dispute Resolution, Reconciliation, Data Analysis, Reporting, Excel, ERP, Documentation, Escalation)
#REQNon-IT
Job Type: Contract
Pay: $28.16 per hour
Ability to Commute:
- King of Prussia, PA 19406 (Required)
Work Location: Hybrid remote in King of Prussia, PA 19406
