Job description
We are a busy, fast-paced pediatric office dedicated to delivering compassionate and quality care to our patients. We're seeking a full-time Pediatric Medical Receptionist to join our friendly and professional team. As the first point of contact for our families, the Pediatric Medical Receptionist plays a vital role in delivering an exceptional patient experience. We're looking for a reliable, detail-oriented individual with strong people skills who can work both independently and collaboratively.
Key Responsibilities:
- Greet patients and families in a professional, welcoming manner
- Confirm and update patient information
- Check patients in and out for appointments
- Schedule and confirm follow-up visits
- Collect co-pays and outstanding balances
- Answer multi-line phone system and respond to inquiries
- Process and scan medical records into EMR system
- Fax records and coordinate with external providers
- Verify authorizations and ensure HIPAA compliance for record requests
- Prepare documents for electronic scanning (remove staples, organize, label, etc.)
- Perform clerical duties including data entry, filing, and record keeping
Qualifications:
- Required:
- Previous experience in a medical office setting
- Strong clerical and administrative skills
- Excellent verbal and written communication skills
- Ability to multi-task in a busy environment
- High attention to detail and organizational skills
- Professional appearance and demeanor
- Familiarity with HIPAA guidelines or willingness to learn
- Ability to work independently with minimal supervision
- Preferred:
- eClinicalWorks (eCW) EMR experience
- Knowledge of medical terminology
- Document scanning experience
Physical Requirements:
- Must be able to sit, stand, walk, reach, and lift up to 50 lbs occasionally
- Ability to stay focused in a fast-paced and evolving environment
Why Join Us?
- Supportive and collaborative team culture
- Opportunity to grow within the medical field
- Work that truly makes a difference in children's lives
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
