Job Summary: The host/hostess position is responsible for greeting, welcoming, and entertaining our members and their guests. You are the first person our members/guests come in contact with in regards to their dining experience. This is a huge responsibility as you set the tone for their entire experience.
Job Duties:
- Job Duties:
- Check voicemail
- Check and manage Reservation book and online reservations
- Make reservation cards (notate on cards any special requests i.e. high chair, wheel chair, etc.) for service
- Give kitchen updates on current cover counts
- Ensure you have the Special sheet from the kitchen handy to enable you to correctly answer any member inquiries
- Answer the phone
- Be knowledgeable about the menu in order to correctly answer any member inquiries
- Assign server sections for Manager’s approval
- Greets and seats guests, presents clean menus, informs them of specials
- All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our members’ and guests’ expectations
- Seek opportunities to be of service; open doors, show members to restrooms, etc.
- Observes tables and keep track of clean, dirty and occupied tables
- Interacts with members and guests upon arrival and departure to ensure positive dining experience
- Cleans, organizes and stocks menus at host area
- Fill to go orders, if applicable
- Be warm, energetic, courteous and polite in every interaction with members and guests
- Performs other duties as directed
Job Knowledge, Skills and Abilities:
- Strong oral communication skills
- Strong customer service focus
- Good organizational skills
- Ability to multi-task
- Ability to maintain composure under stress
Schedule: Tuesday - Saturday, 4 pm - 10 pm
Meals and uniforms are provided.
Due to the volume of applications and resumes received, we may not have the ability to respond to each applicant individually. We appreciate your understanding. No phone calls please.
About us:
Founded in 1951, Lakeside Country Club is a top tier private member-owned country club in the West Houston area. Lakeside is a family-oriented country club that provides outstanding social and recreational services to its membership.
The main clubhouse is 87,000 square feet and is open 6 days per week, year-round. Amenities include A la Carte dining, Banquet rooms, men’s and women’s grills and locker rooms, casual dining restaurant, 18-hole golf course, swimming pools with poolside dining, tennis courts, and a fitness facility.
Pay: $15.00 per hour
Work Location: In person