Position Summary
The Operations Support Specialist provides day-to-day incoming mail operational support for the Tallahassee office by assisting primarily with mail and document processing. This role helps ensure business operations run efficiently while maintaining a professional, organized, and welcoming environment for employees and visitors.
Essential Responsibilities
Mail & Document Operations
- Receive, sort, and distribute incoming mail and packages.
- Prepare documents for scanning by organizing, separating, and removing staples, paper clips, and other materials.
- Scan, index, and upload documents into the document management system.
- Perform quality checks to ensure documents are complete, accurate, and properly processed.
- Maintain document confidentiality and assist with records management, including scanning and physical filing.
Qualifications
- Previous experience in office operations, administrative support, mail services, hospitality, or customer service preferred.
- Strong organizational skills and attention to detail.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Professional communication and customer service skills.
- Proficiency with Microsoft Outlook, Word, and Excel.
- Ability to work independently and as part of a team.
- Ability to lift up to 30 pounds and perform light office setup and stocking duties.
Core Competencies
- Organization & Time Management
- Attention to Detail
- Customer Service
- Communication
- Teamwork
- Professionalism
- Adaptability
- Confidentiality
- Reliability
IND1
Pay: $18.00 - $19.00 per hour
Work Location: In person
