Position Summary: The Sr. Manager, Design Assurance Engineering is a strategic leader responsible for driving product quality, regulatory compliance, and innovation across the full product lifecycle—from new product development through manufacturing and supplier management—for dental electromechanical devices and materials. This role leads Design Assurance and Supplier Quality teams and has global responsibility for advancing quality strategies, harmonizing processes across regions, and driving innovation in quality systems, digital transformation, and continuous improvement. Partners cross-functionally to embed quality into product design, supply chain operations, and business decision-making. Champions the adoption of advanced technologies, including automation, data analytics, and AI-driven quality solutions, to improve efficiency, scalability, and compliance while enabling a proactive, risk-based quality culture worldwide.
Essential Duties and Responsibilities:
- Lead, mentor, and develop Design Assurance and Supplier Quality teams, fostering a high-performance, globally aligned culture.
- Set strategic direction and objectives aligned with business goals, regulatory expectations, and innovation priorities.
- Drive a culture of accountability, collaboration, and continuous improvement across global teams.
- Act as a key member of the quality leadership team, influencing enterprise-level quality strategy.
- Own and drive global design quality strategy, ensuring consistency and standardization across regions and sites.
- Lead innovation initiatives in quality engineering, including digital QMS, automation, predictive analytics, and AI-enabled tools.
- Identify and implement best practices to enhance product quality, operational efficiency, and regulatory compliance worldwide.
- Serve as a thought leader in advancing next-generation quality methodologies and tools.
- Oversee quality engineering activities for new product development and design changes, ensuring compliance with design controls (risk management, V&V, FMEA).
- Serve as quality approver at design reviews and tollgates, ensuring alignment with FDA, ISO 13485, and global regulatory requirements.
- Provide oversight for design transfer, process validation, and lifecycle management to ensure sustained product performance and compliance.
- Influence product and process design decisions to meet customer and regulatory expectations.
- Own the global Supplier Quality Management program, including supplier qualification, auditing, performance monitoring, and development.
- Drive supplier quality improvements using scorecards, KPIs, and structured improvement initiatives.
- Lead SCAR processes and ensure timely and effective resolution of supplier issues.
- Lead complex root cause investigations (e.g., 5 Whys, Fishbone, Fault Tree) and drive effective CAPA implementation with systemic improvements.
- Ensure adherence to global regulatory requirements (ISO 13485, ISO 14971, FDA 21 CFR 820/QMSR, MDSAP, EU MDR).
- Support internal and external audits and regulatory inspections, ensuring readiness and compliance.
- Continuously improve quality systems including CAPA, nonconformance, and risk management processes.
- Partner with R&D, Manufacturing, Regulatory, and Supply Chain teams globally to integrate quality into all stages of product realization.
- Serve as the primary quality liaison for design and supplier-related decisions.
- Enable successful product scale-up and commercialization across global markets.
- Lead implementation and validation of digital quality systems (e.g., eQMS, eDHR).
- Promote data-driven decision-making through advanced analytics and reporting.
- Ensure compliance with data integrity and regulatory requirements in digital solutions.
- Travel up to 15% domestically and internationally to support global operations.
Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.
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