Job Title: Security Technician
Location: West Columbia, SC
Compensation: Hourly opportunity based on experience and skillset
Job Type: Long-term contract with possible extension or hire directly
Commercial/Residential Security Technician is responsible for installing and/or servicing a wide variety of low voltage systems with an emphasis on Burglar alarm/CCTV and Access Control systems. Fire Alarm experience a big plus.
Job Description:
- Provides timely and efficient support to clients and their representatives.
- Provides on-site and remote support and troubleshooting on a variety of fire/life safety systems.
- Performs on-site repairs, when possible, to resolve issues in one trip and owns the ticket through completion if return trips are required.
- Advises customers on repairs, replacements, upgrade needs and other options.
- Provides training for clients and end users, and gets customer sign off.
- Assists installation division with programming and installation when necessary.
- Performs upgrades and alarm takeovers as needed.
- Communicates effectively with manager and support staff by submitting all necessary documentation (part numbers, description, photos, etc.) on service tickets.
- Maintains an accurate inventory of service parts on company provided vehicle.
- Maintains working knowledge of systems the company installs; adapts to and learns new systems as technology advances.
Other Duties:
- Takes part in on-call rotation for emergency after-hours service.
- From time to time may be called upon to assist in other divisions including but not limited to: Commercial Access Control, CCTV, Residential/Commercial Service, Residential Security, and Fire & Life Safety.
Qualifications:
- High School Diploma or Equivalent
- 4 years + Field experience with Fire, Burg, Access and equivalent and either an active certification OR Willingness to learn
- Valid Driver's License
- Knowledge of all NFPA codes and standards (fire, elevator, HVAC and electrical) and common materials, multiple manufactured products and installation processes
- Knowledge of how to read and interpret architectural, electrical, and mechanical drawings
- Ability to work with Drill, Ladders and Hand Tools
- Troubleshooting
- Ability to clearly and effectively communicate verbally and in writing in English
- Maintains high level of professionalism
- Regular and reliable attendance
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Pay: $29.00 - $32.00 per hour
Work Location: In person
