Position Overview
Delta Print Group is seeking a highly organized, customer-focused Project Coordinator/CSR to serve as the key link between our clients, sales team, and production departments. The ideal candidate thrives in a fast-paced environment, enjoys managing multiple projects simultaneously, and takes pride in delivering exceptional customer service.
This is a 100% in-person position based at our Natomas facility. This role is not eligible for remote or hybrid work.
Key Responsibilities
- Serve as the primary point of contact for assigned customer accounts.
- Coordinate projects from order entry through production, fulfillment, and delivery.
- Manage customer communications regarding project status, timelines, specifications, and changes.
- Prepare job tickets and production documentation.
- Work closely with sales, prepress, printing, bindery, mailing, and shipping departments to ensure projects are completed accurately and on schedule.
- Monitor project schedules and proactively address potential delays or issues.
- Review customer files and specifications to ensure production readiness.
- Maintain accurate records within company systems and databases.
Qualifications
- 2+ years of customer service, account management, project coordination, or print industry experience preferred.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Detail-oriented with strong problem-solving capabilities.
- Ability to work effectively under deadlines and manage multiple priorities.
- Proficiency in Microsoft Office Suite and business software systems.
- Experience in commercial printing, direct mail, marketing services, or graphic communications is a plus.
Compensation & Schedule
· Full-time, non-exempt (hourly)
· Rate: $25.00 - $35.00/hour (commensurate with experience)
· Schedule: Monday - Friday, 8 a.m. – 5 p.m.
Benefits:
We offer a comprehensive benefits package including:
· Medical, dental and vision coverage
· 401(k) retirement plan
· Paid Time Off (PTO) and Holiday Pay
· Opportunities for career advancement in a merit-driven environment
· Collaborative and supportive team environment
About Delta Print Group
Delta Print Group is an independently owned Northern California leader in commercial print, mail, and communications solutions, with 240+ employees across 3 locations, who work with the precision and discipline of experts. Our people genuinely care about what they build and take pride in delivering exceptional work. We take pride in doing things right, honoring our commitments, and creating opportunities for people who are driven and committed to quality.
How to Apply:
Delta Print Group values initiative. Before submitting your resume, please visit our company website at www.deltaprintgroup.com to learn about our business.
If interested, send your resume to [email protected]. (No phone calls)
Our plants are located in Natomas, West Sacramento and Modesto.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
