Position Summary: We are seeking a dependable, detail-oriented Administrative & Operations Assistant to provide broad support across office administration, customer service, sales support, and operational functions in a small business environment. This is an excellent opportunity for a motivated individual who enjoys wearing multiple hats, learning new skills, and contributing to a growing small business.
The ideal candidate is highly organized, customer-focused, comfortable working with numbers and spreadsheets, and able to adapt quickly to shifting priorities. Success in this role requires strong communication skills, a positive attitude, and a willingness to take initiative beyond assigned responsibilities.
Key Responsibilities:
- Provide general administrative support across multiple business functions.
- Assist with customer communications via phone and email in a professional, responsive, and courteous manner.
- Support sales-related activities including document preparation, proposals, pricing support, order processing, and customer follow-up.
- Assist with operational coordination including scheduling, reporting, inventory tracking, and data management.
- Maintain accurate records, spreadsheets, and business documents.
- Support invoicing, tracking, and administrative processes.
- Learn and utilize various software platforms as needed to support business operations.
- Collaborate with team members to ensure timely completion of tasks and projects.
- Adapt to changing priorities and provide support wherever needed.
Required Candidate Characteristics: The ideal candidate will demonstrate
- Exceptional punctuality and reliability
- Strong attention to detail and accuracy
- Excellent communication, organization and time-management skills
- Strong math aptitude and comfort working with numbers, calculations, and spreadsheets
- Professional, pleasant, and customer-focused communication style
- Responsive and proactive approach to customer service
- Strong work ethic and sense of accountability
- Willingness to learn new systems, software, and business processes as required
- Positive attitude and team-oriented mindset
- Ability to adapt quickly to changing priorities
- Self-motivation and initiative
- Desire to grow professionally and step outside of their comfort zone when needed
- Ability to handle confidential information with discretion
Preferred Qualifications:
- Administrative, office support, customer service, sales support, operations support, bookkeeping, or coordinator experience.
- Experience in a small business environment is helpful but not required.
- Industry-specific experience is not required.
Software Requirements:
- Microsoft Outlook
- Microsoft Excel (including formulas, data entry, and spreadsheet management)
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Teams
- Dropbox or similar cloud-based file-sharing platforms
Training will be provided on company-specific systems and software platforms.
Customer Interaction:
- Regular communication with customers via phone and email.
- Must represent the company in a professional, courteous, and service-oriented manner.
Work Schedule & Location:
- Monday through Friday
- 8:30 AM to 5:00 PM
- On-site in Pompano Beach, Florida
Pay: $18.00 - $20.00 per hour
Benefits:
Application Question(s):
- We are an EEO employer, drug free workplace and require a clean background check. Will you be able to pass these standards?
Education:
Experience:
- office assistant: 1 year (Required)
Work Location: In person
