Assistant Dental Office ManagerJob Summary
We are seeking a motivated, organized, and patient-focused Assistant Dental Office Manager to support the daily operations of our growing dental practice. This role works closely with the Office Manager and clinical team to ensure an exceptional patient experience, efficient scheduling, accurate insurance processing, and smooth front office operations. The ideal candidate is a strong communicator, detail-oriented, and experienced in dental practice management.
Key Responsibilities
- Assist in the daily management of front office operations.
- Support patient scheduling, appointment confirmations, and recall systems.
- Verify dental insurance eligibility, process claims, and follow up on outstanding insurance payments.
- Present treatment plans and discuss financial arrangements with patients.
- Help monitor office productivity and scheduling efficiency.
- Train, coach, and support front office team members.
- Maintain accurate patient records and ensure HIPAA compliance.
- Address patient concerns professionally and resolve issues promptly.
- Assist with payroll, reporting, inventory management, and other administrative tasks as assigned.
- Collaborate with doctors and clinical staff to maintain excellent patient care and office workflow.
Qualifications
- Minimum 2 years of experience in a dental office, with supervisory or leadership experience preferred.
- Knowledge of dental terminology, treatment planning, and insurance billing.
- Experience with Open dental practice management software
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency with Microsoft Office and general computer applications.
- High school diploma or equivalent required; associate's or bachelor's degree is a plus.
Preferred Skills
- Leadership and team development
- Problem-solving and conflict resolution
- Insurance verification and collections
- Financial coordination
- Attention to detail
- Ability to thrive in a fast-paced environment
Benefits
We offer a competitive compensation package that may include:
- Competitive hourly pay (based on experience)
- Health, dental, and vision insurance
- Paid time off and holiday pay
- Continuing education opportunities
- Performance bonuses
Job Type: Full-time
Pay: $24.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience:
- Dental office: 2 years (Required)
Work Location: In person
