Overview:
At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission.
Position Summary:
As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for.
What You’ll Do:
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Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)
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Support providers with procedures, exams, and follow-up care
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Coordinate referrals, lab orders, and patient education
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Maintain a clean, safe, and organized clinical environment
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Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination
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Collaborate across departments to ensure smooth patient flow and continuity of care
WakeWay to Excellence – How You Show Up
As part of WakeMed, you’ll embody our core behaviors:
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Respect for People: Compassion, empathy, dignity, and appreciation for every individual.
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Teamwork: Collaboration, pride in your work, and support for your teammates.
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Commitment & Accountability: Safety first, integrity always, and striving for excellence.
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Communication: Clear, courteous, active listening that puts patients first.
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WakeWay 2 Excellence: Reducing waste, improving workflows, and supporting
What We’re Looking For:
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Completion of an approved accredited Medical Assistant program
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American Academy of Medical Assistants,
- American Medical Technologists,
- American Registry of Medical Assistants and the
- National Center for Competency Testing
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Current certification (CMA, RMA, or equivalent) preferred
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Strong communication and teamwork skills
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Experience in an ambulatory or outpatient setting is a plus
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Commitment to WakeMed’s values of respect, integrity, and excellence
Why WakeMed?
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A culture that puts people first—patients and team members alike
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Opportunities for growth and development
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Competitive benefits and wellness programs
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A mission-driven organization making a real impact in our community
We invest in YOU — your growth, your well-being, and your future.
Perks & Benefits:
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Free parking at all campuses
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Health, dental & vision coverage
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6 free mental health sessions through Lyra
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MetLife pet insurance
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403(b) retirement plan with employer match
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Paid Days Off (PDO) for vacation, sick time & holidays
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Tuition & specialty certification reimbursement
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WakeWell Rewards & wellness programs
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WakeMed Gives – employee assistance & education support
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Childcare partnerships with KinderCare & Bright Horizons
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Endless professional development opportunities
Department Description:
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Licensure: Not Applicable Education: High School Diploma or Equivalent Required Experience: 1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program
