Job Description: Dog Daycare Program Manager
Location: Colorado Canine Club – Parker, CO
Employment Type: Full-Time
About Us
Colorado Canine Club is dedicated to enhancing the lives of dogs and their families through enrichment, training, and community. We offer a range of services, including structured daycare, private training, and enrichment programs designed to support dogs from puppyhood to their senior years.
We’re looking for an enthusiastic and experienced Dog Daycare Program Manager to oversee and elevate the operations of our daycare program at our Parker location, ensuring a safe, fun, and enriching environment for our canine clients and their owners. This position is anticipated to start on May 1st, 2025.
Key Responsibilities
Program Management:
- Design and implement enrichment-focused daycare activities, promoting mental and physical stimulation.
- Ensure the safety and well-being of all dogs by maintaining proper staff-to-dog ratios and managing playgroup dynamics.
- Develop and enforce protocols for managing dog behavior, including assessments for new daycare participants.
Team Leadership:
- Supervise, train, and mentor daycare staff to deliver exceptional care and customer service.
- Lead by example, promoting a positive and collaborative team culture.
- Schedule staff shifts to meet operational needs.
Client Relations:
- Communicate with clients regarding their dog’s progress, behavior, and daycare experience.
- Address client concerns promptly and professionally, ensuring satisfaction.
- Collaborate with the marketing team to promote daycare services and create educational content for clients.
Operations Oversight:
- Maintain cleanliness and organization of daycare spaces, ensuring compliance with PACFA and other regulatory standards.
- Monitor and maintain daycare supplies, including cleaning products, enrichment toys, and training tools.
- Keep accurate records of attendance, incidents, and behavior evaluations.
Marketing & Outreach:
- Conduct site visits to partner businesses such as veterinary hospitals, pet supply stores, and grooming salons to build relationships and promote daycare services.
- Represent the company at local events, fairs, and pet expos to increase brand visibility and attract new clients.
- Collaborate with the marketing team to create promotional materials and campaigns that highlight the unique benefits of our daycare program.
Business Development:
- Identify opportunities for program improvement and expansion, aligning with the company’s mission to provide lifetime support for pets.
- Track key performance metrics, including occupancy rates and client retention, and report to leadership.
- Assist in pricing strategy and package development for daycare services.
Work Schedule
- Full-time salaried position with the expectation of either:
- Four 10-hour days per week, or
- Five 8-hour days per week.
Compensation
- Salary range: $40,000–$45,000 annually.
- Opportunity for results-driven bonuses based on program performance and client satisfaction.
Qualifications
- 3+ years of experience in the dog daycare, animal care, or training industry.
- Proven leadership and team management skills.
- Strong understanding of dog behavior, body language, and enrichment techniques.
- Exceptional customer service and communication skills.
- Experience in marketing or community outreach (preferred).
- Knowledge of PACFA or similar regulatory requirements (preferred).
- Ability to lift 50 pounds and stand/walk for extended periods.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional development, including training certifications.
- A supportive, mission-driven work environment.
- The chance to make a meaningful impact in the lives of pets and their families.
How to Apply
Submit your resume and a cover letter detailing your experience with dog daycare, enrichment programs, and marketing or outreach activities. Let us know why you’re the perfect fit for this role!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
- Performance bonus
Work Days:
Application Question(s):
- Are you willing to complete training at our Denver location at 719 W 8th Ave?
Experience:
- Dog related: 3 years (Required)
Ability to Commute:
- Parker, CO 80138 (Required)
Work Location: In person
