Job Overview:
Join our luxury, fast-paced nail salon as a Guest Services Concierge. You will be the face of our salon, delivering high-end hospitality in a high-energy environment. This role requires exceptional multitasking, balancing rapid client turnover with premium customer service and immaculate salon upkeep.
Key Responsibilities
Client Experience & Hospitality
- Greet and check in/out 10+ clients per hour seamlessly.
- Serve premium beverages and refreshments to guests upon arrival.
- Provide luxury care to ensure every guest feels pampered and valued.
Front Desk Operations
- Manage busy booking schedules accurately via phone and in-person.
- Process fast transactions and retail sales using our point-of-sale system.
- Coordinate appointment flow to keep nail technicians running on time. [1]
Salon Maintenance
- Maintain workspace cleanliness continuously to uphold luxury standards.
- Sanitize reception areas, waiting lounges, and beverage stations regularly.
- Restock essential supplies and refreshments throughout the day.
Requirements
- Thrive under pressure in a fast-paced, high-volume environment.
- Excellent communication skills for phone bookings and face-to-face service.
- Polished appearance and professional demeanor matching a luxury brand.
- Flexible availability to work weekends and peak salon hours as needed.
Compensation & Benefits
- Starting pay: $17.00 per hour.
- Employee perk: 40% off all personal nail services.
Pay: From $17.00 per hour
Work Location: In person
