# Office Administrator — ProRestore LLC **Location:** Worcester, MA **Job Type:** part time to full time **Company:** ProRestore LLC — Mold Remediation & Water Restoration ## About Us ProRestore LLC is a growing mold remediation and water restoration company serving the Worcester, MA area. We work with homeowners, property managers, and insurance companies to help people recover after water damage and mold issues. As we continue to grow, we're looking for an organized, dependable Office Administrator to keep our day-to-day operations running smoothly. ## What You'll Do - Answer incoming phone calls and emails — customer inquiries, scheduling requests, insurance adjuster communications, and vendor calls - Schedule and coordinate estimates and job appointments for our field crews - Prepare and send invoices, and follow up on outstanding payments - Assist with insurance documentation, including Certificates of Insurance (COIs) and other claim-related paperwork - Maintain accurate filing and data entry for jobs, clients, and vendor records - Order office and job-related supplies as needed - Support the owner and service manager with day-to-day administrative tasks - Help maintain a professional, organized front office as the first point of contact for clients ## What We're Looking For - Prior experience in an office administrator, receptionist, or customer service role - Strong phone etiquette and communication skills - Comfortable with basic invoicing/bookkeeping tasks and general computer/email use - Highly organized, detail-oriented, and able to juggle multiple tasks - Experience in construction, restoration, or insurance-related industries is a plus, but not required - Reliable, professional, and a team player ## Why Join ProRestore - Be part of a growing local business with a strong reputation and loyal client base - Hands-on role with real ownership over how the office runs - Opportunity to grow with the company as we expand **To Apply:** Submit your resume and a brief note about your relevant experience.
Pay: From $24.00 per hour
Ability to Commute:
- Shrewsbury, MA 01545 (Preferred)
Work Location: Hybrid remote in Shrewsbury, MA 01545
