Duration & Type: 6-12 months Contract with possible extension
Location: Remote
Responsibilities:
- Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey
- Lead technical discussions with customers throughout project delivery
- Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to design and implement integrated solutions for the customer.
- Lead all aspects of technical development and follow standard operating procedure documentation to support technical delivery of integrations with internal and external systems.
- Solve technical issues by confirming the validity of the problem and providing validated solutions
- Provide post-deployment technical support for issues related to customer integrations
- Data migration from previous client tools & systems
Required:
- Education: Bachelor’s degree in Computer Science, Data Science, Software Development, Information Systems, or Business Technology Management
- 5+years of experience in client-facing integration and/or implementation work (integration, software development, networking, operations, etc.)
- Workfront and/or Workfront Fusion experience a big plus
- Proficient with DellBoomi or equivalent Integration Platform as a Service (IPaaS) provider is desired
- Proficient Java, PHP, or Python; and JavaScript, HTML, and CSS
- Familiarity with relational databases / SQL
- Experience implementing solutions in a SaaS-based environment including integrations with 3rd party systems including systems of record (e.g., ERP, HCM/HRIS, SFA/CRM, etc.)
- Deep technical, analytical, and troubleshooting skills
- Experience in problem analysis and resolution of sophisticated software problems
- Basic networking, network security, and communications knowledge
- Ability to prioritize contending tasks in a fast-paced, dynamic environment
- Experience leading technical projects in a customer-facing position
- Innovative problem solver who is positive, proactive, and readily accepts change
- Good communication skills with ability to convey complex or highly technical issues concisely and effectively
- Ability to understand and communicate the customer’s business objectives to internal team members
- Customer-focused with demonstrable ability to exceed customer expectations regarding service levels
- Ability to travel to customer sites to complete work as needed
- Proactive self-starter requiring little supervision
For consideration, please send resume to [email protected]
