Overview (Seasonal Job dates NEEDED: July 1st - October 1st)
Our Outdoor Customer Service Position plays a large role at our KOA Campground. Just like a hotel, we provide guests with a place to stay while they travel. Creating a hospitable, temporary home away from home for guests is our top priority. This position is open to anyone that can work once school starts as most of our summer help leaves for school.
In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction while maintaining a positive company image. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment.
Responsibilities
- Transportation -- You own way to get to and from work.
- Being open to a Rotating Schedule -- Morning Shift / Night Shift.
- Assist Customers -- Safely guiding them to their assigned campsite. (aught on the job)
- Teamwork -- Being able to work with all other staff members to create a strong work environment.
- Time Management -- Knowing when certain tasks need done before others.
- Good with all Ages -- Provide a happy environment for all guests no matter their age.
- Honesty -- Mistakes happen, knowing what tasks you need more help / training on can better not only your skills but ours.
- Grounds Upkeep -- Landscaping work (Pulling weeds, hedge trimming, small branch removing), picking up all trash around the grounds.
- Occasional Propane Filling -- On the job training, only taught to anyone 18+.
- Pool Upkeep -- Checking Chemicals (taught on the job) - Open Memorial Day to Labor Day
- Maintain knowledge of company policies, procedures, and product offerings to provide informed assistance. Join us as we strive to provide outstanding service and support to our valued customers!
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
Work Location: In person
