Job Title: Loan Processor
Location: Remote or Hybrid - Reisterstown, Maryland (While the position is open to all candidates, local candidates will be preferred)
Department: Processing
Employment Type: Full-Time
About HFS Financial
At HFS Financial, we specialize in connecting consumers with financing for home improvement projects through our innovative platform and nationwide contractor network. Having successfully funded billions in loans, HFS is focused on continued growth. Our mission to deliver fast, reliable, and transparent loan processing allow us to support thousands of contractors and many financial institutions across the U.S. As we continue to grow, we’re looking for exceptional people who thrive in a high-performance, mission-driven culture.
Role Overview
As a Loan Processor, you will play a key role in working with U.S.-based consumers, mostly homeowners, seeking to renovate their existing property by working to clear them through HFS loan processing in an efficient manner. Your focus will be on working with applicants to get documents and information via phone, text, email, and their HFS Loan Portal for your review and approval. Common documents for request and review are documents related to income, homeownership, proof of residence, home improvement contracts and estimates, U.S. driver’s licenses and banking information. This position requires strong attention to detail and an ability to provide good customer service, and the ability to thrive in a collaborative, fast-paced environment.
Key Responsibilities
- Review and request client files (information and documents)
- Manage your loan pipeline to efficiently process consumer applications for submission for final underwriting
- Address any final stipulations in a timely manner
- Work with leadership to ensure we share information, bugs, enhancement ideas, and adhere to best practices and SOPs.
- Maintain high quality standards while processing a high-volume of applications
- Detect fraudulent and suspicious activity
- Carefully and accurately review consumer documents and information, most importantly any financial documentation
- Operate in compliance with laws and regulations and adhere to lending compliance guidelines to include Fair Lending laws
Qualifications
Required:
- 2+ years of experience in lending
- 2+ years in customer service
- Excellent communication skills
- 2+ years processing and/or underwriting loans
Preferred:
- Experience with Loan Origination Systems
- Experience with underwriting and processing tools such as Open Banking, ID verification services, Income verification services, and other related tools
What We Offer
- Competitive compensation
- Performance-based bonuses
- Comprehensive health benefits (medical, dental, vision)
- Flexible hybrid schedule – Currently Three (3) days in office and Two (2) from home
- 401(k) with company match
- Paid time off and holidays
- Opportunity to grow with a rapidly expanding fintech company
Job Type: Full-time
Pay: $48,599.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Ability to Commute:
- Reisterstown, MD 21136 (Required)
Ability to Relocate:
- Reisterstown, MD 21136: Relocate before starting work (Required)
Work Location: In person
