We are seeking an experienced, mission-driven Executive Director to guide operations at an assisted living community in the Greenwood, IN area. This leader will foster a supportive environment for residents, families, and associates while ensuring smooth, compliant, and financially responsible operations. The ideal candidate excels at relationship building, staff development, and fostering a warm, service-focused culture.
Position Overview
The Executive Director oversees all aspects of community performance, including operational leadership, regulatory compliance, team development, financial stewardship, and community engagement. This role requires a hands-on leader who is confident in decision-making and committed to delivering exceptional service.
Key Focus Areas
Leadership & Culture
- Model professionalism, compassion, and accountability in daily interactions
- Cultivate a positive, team-oriented community atmosphere
- Build meaningful rapport with residents, families, associates, and partners
Operational Management
- Direct daily operations to ensure quality services, safe practices, and regulatory alignment
- Maintain standards for building operations, life safety, and environmental quality
- Identify and resolve operational challenges promptly
Financial & Business Oversight
- Monitor financial performance and ensure responsible management of revenue and expenses
- Support census growth through strong customer experience and community engagement
- Use data and reporting to guide operational planning and decision‑making
Team Development & Staffing
- Recruit, hire, train, coach, and retain a high-performing staff
- Provide ongoing guidance and feedback to department leaders
- Promote a learning environment with consistent support for professional growth
Community & External Relations
- Represent the community professionally with families, health care partners, and local organizations
- Maintain positive working relationships with regulatory agencies
- Respond effectively to surveys, inspections, and any identified deficiencies
Resident & Family Experience
- Champion a resident-centered approach in all programs and services
- Ensure residents feel heard, respected, and supported
- Monitor satisfaction levels and take action on areas needing improvement
Qualifications
- Current state‑required Administrator License
- Bachelor’s degree or at least five years of leadership experience in senior living, healthcare, social services, or a related field
- Demonstrated success managing teams and leading in a service-driven environment
- Valid driver’s license and insurability
Additional Expectations
- Ability to respond to community needs outside standard business hours when necessary
- Willingness to assist during emergencies, including weather events or critical operational situations
- Flexibility to support different departments if operational needs arise
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Willingness to travel:
Work Location: In person
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Current Administration Licensure
Ability to Commute:
- Lookout Mountain, GA 30750 (Required)
Ability to Relocate:
- Lookout Mountain, GA 30750: Relocate before starting work (Required)
Work Location: In person
