Location options in Novi, Michigan, Austin, Texas, San Jose, CA, or Remote.
NXP Semiconductors enables a smarter, safer, and more sustainable world through innovation at the Intelligent Edge. As a global leader in secure connectivity and embedded processing, NXP delivers scalable hardware and software platforms powering automotive, industrial, IoT, robotics, and edge AI applications.
We combine deep system expertise with a strong distribution ecosystem to bring intelligent solutions to market at scale.
Role Overview
We are seeking a technical leader to head Mass Market Technical Support for the Americas within the CAS organization.
- Lead NXP FAEs supporting Mass Market customers and distribution partners
- Drive technical alignment and capability across distributor FAE teams
- Shape how we scale embedded solutions through our channel ecosystem
- Recruit, coach, and develop new college graduates as a foundational element of the Mass Market technical talent strategy
This is a high-impact leadership role with regional responsibility, ideal for a hands-on technical leader ready to expand scope and influence across both direct and partner-based technical models. A critical component of success will be building a sustainable talent pipeline through structured development of early-career engineers.
Key Responsibilities
Lead Americas Mass Market Technical Execution
- Manage and develop NXP FAEs supporting Mass Market customers
- Establish clear technical priorities aligned to growth initiatives
- Ensure consistent positioning of NXP’s embedded, connectivity, and AI solutions
Enable and Influence Distribution Technical Ecosystem
- Partner with distribution technical leadership to align support strategy
- Drive scalable training, certification, and enablement programs
- Participate in joint business and technical reviews with key distributors
- Elevate distributor FAE capability in embedded processing and edge AI
Drive Growth Through Technical Engagement
- Support design-in strategies across microcontrollers, processors, connectivity, and system solutions
- Collaborate with Sales, Product Lines, Marketing, and Engineering to align technical execution
- Contribute to measurable improvements in design wins, funnel growth, and customer expansion
Build and Develop Talent
- Recruit, coach, and develop FAEs
- Establish structured onboarding and development paths for new college graduates
- Build a sustainable early-career technical pipeline
- Coach for technical depth, customer influence, and business acumen
- Foster a performance-driven, customer-first culture
Qualifications
- Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related discipline
- 7–10 years of experience in Field Applications, Product Engineering, or Technical Support roles
- Prior people leadership experience (formal or team lead capacity)
- Strong background in embedded systems, microcontrollers, and system-level architecture
- Experience with AI-enabled embedded systems or edge computing architectures preferred
- Demonstrated experience working with semiconductor distribution and distributor technical support teams
- Experience developing early-career engineers or new college graduates preferred
- Solid understanding of business development and design-in cycles
- Strong communication and stakeholder management skills
- Willingness to travel up to 25%
More information about NXP in the United States...
NXP is an Equal Opportunity/Affirmative Action Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, NXP will provide reasonable accommodations for otherwise qualified disabled individuals.
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